Ladda Thai House — Restaurant in Portland

Food is delicious, and service by the friendly young man is always amazing! I’m leaving this review because the young lady working tonight (6/23) astonished my partner and I in the worst way. We ordered pickup, and I waited in the car while he went in to get our order, I sent him in with a $20 bill to split for a $10 cash tip (almost 20% on a pickup order, definitely generous—we’re both in the food & service industry and we like to pass along the kind of treatment we appreciate ourselves) and when he asked for change he let her know it was because he wanted to leave a cash tip for them, and he overheard her complain to the other employee “damn, are we a bank?” … really? You’re complaining about making change for a generous cash tip? I was astounded when my partner told me what happened, I legit wanted to go back in and take the money back. Her attitude is beyond ungrateful! Making change is a standard in restaurants, and cash tips are untaxed income so always the preferred, how the hell is it an inconvenience to you to receive money?!? I’m heated about it, she’s lucky my partner was already driving and since the young man is always so wonderful, I’m happy that some of that money will go to him so I’m going to let it be. I hope she can learn some gratitude for what comes her way and how to do her job with a good attitude. Whoever the manager is, please talk...

my partner and i would like to highlight the great experiences we have had here. one several occasions, we have ordered food to go from here and have dined in once. the human being who works there at the counter is the definition of delightful, positive, and radiates all kinds of warmth and genuine happiness. i would rate this place with six stars if google made the option available. is there a google employee that reads these that can add an extra star to my review? having said that, we once ordered a cocktail with our take-out order, but we didn't notice it after walking the food back to the car. i went back inside to ask them whether it had been forgotten about. as luck would have it, they were unbothered by my assumption that they had made any mistakes and acknowledged that the bag was stapled to our food bag - i assumed that was just the sauce and chili oils that we had requested. upon returning to the car, i pointed out the small paper bag that was stapled to our larger paper bag and my partner and i both laughed as we drove south...

We went to this new Thai restaurant last night and I must say the food is fantastic. We ordered a veggie wrapped for an appetizer, my partner ordered a Larb duck salad, and I ordered chicken rice ( Khao Man Kai ). They were all quite delicious. They even bought me a bowl of chicken broth soup with vegetables. The chicken meat was really tender, and the source and soup were flavorful. The Larb duck ( apparently you wrapped in cabbage ) was spicy with a mixture of tangy and sweet taste to it. The texture is crunchy. We like it a lot. We enjoyed our food so much, we decided to order the salmon curry and fried chicken to go. When we were there, the restaurant got more and more busy. I can see the staff were doing their very best to serve every customer. My heart goes out to them. I certainly can appreciate how hard it is to run a restaurant, especially for a small family business. We will definitely be back for...