St. Francis Ice Cream — Restaurant in Portland

Don’t buy into the high ratings, the ice cream and the customer service were not great to say the least.

The ice cream: The vegan chocolate ice cream has the consistency of slime. Vegan ice cream/ non-dairy ice cream doesn’t have to be this bad.

The Caramel brownie had almost no caramel but it was hard to tell, because I made the mistake of getting their waffle cone which had so much cinnamon in it that was inedible. Don’t get the waffle cone!

The service: I’m grateful this place employs young people, I started working at 13 myself. However, the two people there were poorly trained with customer service and efficiency. They ignored customers besides myself and the person I was with. When ordering from them this one girl was so busy looking at a dog (which I get) that she didn’t know what I ordered and I had to repeat myself. They also made fun of customers for calling the ice cream “vegan” out loud to customers who were ordering it. Announcing that they could just call it “dairy-free”. Just really weird vibes all around.

I almost never leave reviews but this place isn’t worth your money and there’s tons of much better ice cream all over Portland. Go...

I LOVE ice cream and have tried just about every ice cream shop in the Portland region. Though new on the scene, St. Francis is definitely already among the best of the best.

Their collection of flavors is inventive without being gimmicky, and they have the best waffle cones. If you're lucky, they sometimes taste exactly like a stroopwafel!

Add in the fact that they make milkshakes and ice cream sandwiches (fresh to order!), plus options for those who prefer dairy-free or gluten-free ice creams, and you've got one of the strongest entries in Portland's crowded ice...

vegan options are like jelly that hasn't quite set right. Photos are from first 5 min of at 70 degree day. Should not peel when scooping. Is it tapioca gone wrong? not sure. Both chocolate and raspberry had same issue. Ice cream with dairy did not have those issues. The dairy eaters found the chocolate and decaf coffee flavors really smooth and flavorful. So, it really depends on what your there for. Atmosphere is great. Customer service is spot on. If they can figure out the vegan ice cream I'd be a regular. Will come back just in case this is a...