Starbucks — Restaurant in Portsmouth

Had a barista named Brian, took me and my younger sisters starbucks order, immediately from ordering he was an unpleasant person to speak to. He snapped at my sister and i for ordering food, then proceeded to make a comment about how irritating ordering food was. He then cut my sister off as she was trying to order her drink and in a stern tone started to lecture my 12 year old sister about ordering food first. he was very mean, very snappy, and cut us off while trying to order multiple times to make snarky comments about either us ordering food, having more then one drink etc. when we got to the window he did not great us at all, he threw the card reader out to us, still no greeting, snapped we were doing it wrong because i needed to select a prompt (i had just taken my card out and hadnt had time to look at it yet). he gave us our stuff and walked away, still no “have a good day”, nothing. coming from someone who works as a barista i try to give some slack that someone could be having a bad day, but i could never imagine being so negative, especially not in front of a child. as a big sister i want my younger sister to be taught kindness and im quite bothered that she was present to see someone treat someone that way. disappointing. I hope Brian was just having an off day and we happened to be who he took it out on, regardless i hope he isn’t always this way, i wont be going back to this starbucks...

Rude drive-through service. Unhelpful and unfriendly staff overall. They made multiple mistakes with my order and were so eager to expedite the line that they didn’t even have the courtesy to hear me out to understand the problem (their error) and remedy the situation. I asked if it would be easier for them (albeit less convenient for me) if I came inside. The attendant said they couldn’t help me inside and referred me to customer service phone line that was not even open (just before 7 am Eastern time). Called the manager to give her an opportunity to apologize, refund me for goods not served (that I paid for), and maybe engender a little goodwill. I told her this was one of many frustrating interactions at this location and that I sometimes drive 10+ minutes out of my way to the Woodbury Avenue location because the service is markedly better there. At one point she suggested I explain the problem to the Woodbury Avenue location and see if they would refund me tomorrow…ridiculous! As the saying goes, some people just don’t know what they don’t know. This location needs some serious training at both the management and non-management level....

A nice place to stop and have breakfast. Plenty of egg 🥚 sandwich 🥪 options available. Pastries and baked goods as well. What Starbucks is known for is coffee ☕. I had the basic medium roast and it was okay. The Impossible Sausage and Egg White sandwich was good, as was the small apple croissant. Vanilla Scone, meh 😕. Service was good 👍 and friendly. One young woman smiled and wished me good morning 🌄 as I walked in. A young man offered me help on deciding what to order and figured out how to work an unusual gift card I had. There was no actual plastic card. The entire packaging was the gift 🧧 card. Update: The Pumpkin Cream Muffin 🧁 and Pumpkin Spiced Latte were good! I was greeted with an enthusiastic "Hello!" and smile 😊 when I walked in! The Turkey Bacon 🥓 Cheddar 🧀 Cheese Muffin Sandwich was okay. I ordered a Pumpkin Spiced Latte with foam again on another day and it was not as good. WiFi and indoor/ outdoor seating available. The drive thru and online pickup 🛻 counter are very busy! If you like Starbucks, then I...