Almost every experience at this location has been about the same. Have you ever seen the MadTV skit with Anjelah Johnson as BonQuiQui?
The employee taking the order is hasty and has a rushed/rude tone when they ask “anything else?” When adding the next item the response is practically the same as the first. Add in having to actually repeat back requests multiple times and you’ve got a recipe for disaster. Keep in mind I’m being treated as if I’m the one being “rude.” Get up to the window. Hand the payment. I say thank you at least 4x during the whole exchange and never even a “you’re welcome.” Kaiyah L. really put the nail in the coffin when I unsealed my bag to discover an item was missing. Again. I thanked her and the eye roll that came as a response told me everything I needed to know.
Now... I’m sure things are tough for everyone. Trust me. I know. I was having a rough day myself and wanted to enjoy what has been my favorite food for over 30 years. My rough day did not intrude upon my order. I was very polite throughout. Kaiyah’s rough day was evident to this customer.
I debated calling to ask for management, but I have a feeling that may have gotten me as far as it did during people’s visits to King Burger with our girl BonQuiQui.
The food is always delicious. The service could...
Read moreMy little brother chose this location as the preferred option for his “Cheat Meal” for the week. Now, I don’t think I need to explain the concept of a cheat meal to purveyors of the fine establishment that is Taco Bell, however I like to think of it as not “cheating” because of the negative connotation, but more so a Treat Meal - a wonderful reprieve from the day-to-day responsibilities of eating consciously and regularly working out.
You can imagine his disappointment then, when the meal he ordered - a Cheez-It Crunchwrap Supreme, was wrongfully fulfilled as a regular Crunchwrap Supreme.
He’s currently inconsolable. After a long work day, caring for a wife and child as well, the simple joy of a Treat Meal he would enjoy with a novel new item, was carelessly ripped from him, with no regard for his well being.
I will not be patronizing this location at any time in the near future, and I encourage my friends and family to do the same.
Taco Bell, please hear my cries. I stand for all people when I say, give us the Cheez-Its we ordered. You’ve given us an erroneous Crunchwrap, make it...
Read moreFood is usually artfully "thrown" together. Like a mosaic. All over the place but you can somehow still appreciate it. They are definitely sticklers about low drive thru times, unless you are actually in the drive thru, then it doesn't seem to matter. If you like trivia, this is the place for you. You'll have fun figuring out 'What's In The Bag' and 'Does This Charge Belong'. You'd think the inside would match the troubles of the drive thru, however, I've learned that this place stays pretty well maintained inside. I've never seen it unacceptable. Trust me, I've gone in a lot due to drive thru errors. It also seems when ordering inside, I've pretty much NEVER had my order wrong, food looks better and they seem more pleasant. I'll never order delivery from The Bell so I have no insight there. Drive thru get 2 stars, Inside gets 4. Overall 3 stars. This my...
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