I truly hate to leave a negative review for a place that used to be our favorite, but after the way we were treated during our last visit I feel it is 100% necessary. We got there on a Friday night and joined the waiting list, which we were told would be 30-45 minutes. After patiently waiting, we received the text stating that our table was ready. While walking to the host we overheard her tell the party of 10 that arrived AFTER us to come with her. She had given our table to that party knowing they arrived AFTER us. We notified the manager, Rob, who blatantly brushed us off, offered no form of an apology, and simply said “we know, we’re working on a table.” After waiting an additional 45 minutes, we were finally taken to a table. Another manager, Shelly, came up and gave us the side eye after clearly being told by the host what happened, giggled, and kept going about her business. The only reason we didn’t leave is because it was already late and our children were hungry. Cat and Maggie and the other male manager on shift were very kind to us but unfortunately because of this experience it was our last. We will never return AND I will not recommend this place to family and friends as we have in the past. This is the place we eat from every month and almost every special occasion. I’m heartbroken by...
Read moreBeen going to this place for a few years and it's always been pretty decent. Today we stopped in and the food was just terrible. Possibly a new chef, spoiled food, etc... it was just bad. I order the exact same 4 rolls everytime I go so im familiar on how my order should taste. On the first bite there is something hard as rock in my roll and hurt my jaw from biting into it. After examination it may have been a piece of cut up avocado seed, or who knows what. After trying to eat a few more pieces and not being able to due to the bad sushi, hurt tooth, and fear of more debris in the food, I asked for the bill and left nearly my entire $50 order of uneaten sushi on the plate. The very nice waitress asks how it was and gets the manager after hearing of my experience. I explained what I found in my food to the manager and was then informed that avocado seeds aren't that big.... as if I don't know what a whole avocado seed looks like or he doesnt believe me... even though i still had the debris set aside for his inspection. I felt degraded, had a tooth ache, was still hungry, and felt cheated out of my money.....But hey, at least the manager (tall guy, cheap car salesman vibe) took $8 off the bill lol....
Read moreMy GOD!! The Filet Mignon Roll is addictive!! I’ve never tasted anything like it!! That slightly charred steak taste with the sauces they put on top of the roll, all those flavors popping together in one bite are so complementary that it’s like a flavor explosion in your mouth! When I want to venture out and try a different one, this roll is sooo good that I’ll regret it if I don’t get it every single time! I just HAVE to get it! I HAVE tried several other rolls too and they are top notch fresh! You can taste the difference compared to many other places I’ve tried. It’s literally like they have gourmet rolls here! I’m also a huge fan of Miso Soup, such a small thing to most people probably but it’s one of my absolutely favorite items I have to have with my Japanese food. It probably comes out of a package but I don’t know what they do to it, but it’s also delicious and the best I’ve ever had! The salmon and steak hibachi is off the chain too. I’ve not had one thing here I didn’t like! Yes, it’s pricey to eat here, but once you taste the food, you’ll taste the difference and know why! Definitely recommend...
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