Ordered online, came to pick up after 20 minutes. They hadnāt started the order, which one person was there with one new person, that was fine. After losing the order tickets, they reprinted my receipt in order to make the food, and it was awful. My wife got the wrong bread, no cheese sauce, they were out of roast beef so we had to sub with chicken. My sandwich was at least mostly correct but it was just thrown onto the bread, the mayo didnāt even make it inside the sandwich. Then they were out of pretzels the woman said, right now I feel as if she just didnāt want to make one.
No numbers to contact and make a complaint, they donāt answer the phone in the store, and they were rude to the 4 customers they had waiting.
Unless Iām called to have my complaints heard, Iāll go to the one down the street as theyāre owned by a...
Ā Ā Ā Read moreAsked for two of the 6.99 meal deals (a six inch sub with a bag of chips or 2 cookies and a drink) I asked for the hotshot Italiano but Iād like to customize the toppings, he refused so I said at least put no tomatoās (Iām allergic) opened my sandwich and he HAD to have put extra tomatoās from how many there were, my girlfriends sandwich was completely wrong as-well, AND he didnāt even give us our cookies or drinks, we asked for drinks and he said the meal doesn't come with them, and we asked for our cookies but he said they didnāt have any (the cookie...
Ā Ā Ā Read moreI understand there were only two people working but the "hurry up and order an get out" additude that was given was completely unacceptable. Our sandwiches were thrown together as fast as possible with no care. I couldn't even fi ish my sentence before being cut off. They gave us no time to look at the menu and they rushed us through the whole process. If you want customer service this is not the place. They also dumped the black pepper all over my sandwich. Literally all I could taste. I am disappointed to...
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