Dunkin' — Restaurant in Providence

Employee read back my order in drive through however didn’t receive two items. As soon as I brought it in and mentioned it to another one, she turned around and said she did not charge me for the items. I stated “I don’t know why”. Her and another woman proceeded to talk shit, be disrespectful, to the point when I went to walk out, the young girl was acting like she was going to fight me screaming from behind the counter. Of course when I said, are you going to come out side and do something? She acted like someone was holding her back Tons of customers in the building witnessing this. This is my local Dunkin so I went through drive through the next day, once again the order was wrong by the same person. Although she wasn’t at the drive through window, when I pulled off she started swearing and screaming. Reporting to Dunkin and better business bureau and I WILL...

First time I have been in this Dunkin donuts The staff was very rude to me (especially the person who has the fake red Hair) I ordered an ice coffee and the girl waiting on me started to make it then left it sitting half finished and started waiting on customers coming in the door

She made other customers ice coffee and mine still sat there

I finally spoke up after a few minutes and the person who has the red hair came over and started being rude to me

There was one person working the register and 4 people working the drive through

But the staff member with the red hair should not be working with the public because of his/her attitude and how she speaks to...

The neighborhood is dodgy, but this is one of the best Dunkins around. They are consistently accurate with my orders, and the couple of times there was a minor mistake they corrected it efficiently and with good customer service. The inside is clean and the line moves quickly. I put four stars because the drive thru is really difficult to order at sometimes. The speaker outside is old and crappy and the headsets are not great either, so there's a high chance of miscommunication. If they can't hear me I just drive around to the window and they whip up the order like...