Julio H, I support your one star Rating I also experienced by far the worst service ever. I came in in the morning for breakfast I soon as I walked in I noticed no one in the front counter not a problem so I went to the restroom came back and still no 1 with a few minutes and nothing my new by this time a second customers already behind me I knocked on the counter I even yelled hello and nothing I repeated it again literally 10 minutes later 1 employee comes out then another employee comes out and finally the manager comes out After finally placing my order which they still got wrong "realizing that after I left". I asked for the manager and told him I've been waiting here at least 10 minutes he still tells me no I wasn't he the manager "Augustine" tell me he would of noticed we have cameras I would of noticed, there's a second customer behind me he also has been waiting same as me really your telling me I'm wrong. A simple apology would have been OK or even a sorry for the wait would of been great but that's ok. McDonald's You can thank manager Augustine for making me your new customer...
Read moreProbably the best Burger King experience I've had in 10 years!
Hadn't been in a Burger King in a long time, I got some coupons in the mail, so I thought I'd give it a try.
The Burger King on North avenue in northlake is one of the best ones I've ever tried!
I was there Saturday April 1, 2023 around 2:30pm.
The staff is great, the gal behind the counter was polite had a great smile and made me feel very welcome and at home there.
She took care of my order, got it perfect, when I asked for my whopper OTB (off the broiler) it was no problem!
All my food was fresh and hot and very tasty !
My Whopper stuck out past the bun! My burger was cooked to a medium-well char broil, just the way I ordered it, and was close to a pub burger level of quality at a fast food price!
I got it all with the coupon for $7.85!
I'm definitely going back to this Burger King again it was clean and nice and everything was in proper order with a very polite staff!
A burgertastic experience fit...
Read moreI recently visited this Burger King location and had an extremely unpleasant experience. While some employees were busy cooking fries, I noticed another worker standing on top of a table to clean the vent. This practice is not only dangerous but also highly unsanitary.
As the worker was cleaning, dust and debris from the vent were falling directly onto the fries being cooked below. This is a serious health concern and demonstrates a lack of proper hygiene standards. I was very disappointed and concerned about the cleanliness and safety practices at this establishment.
I hope management takes immediate action to address these issues and ensure that proper cleaning protocols are followed, especially in food preparation areas. Until then, I cannot recommend this...
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