Jimmy John's — Restaurant in Proviso Township

I have not been to Jimmy John's in about a year because my last experience was terrible. Today was no different. As always they messed up my sandwiches. Only included two of the add-ons are requested our sandwiches were very dry. How do you mess up a turkey Tom?! I was sent to order for the office. I'm not going back to any Jimmy John's ever. My friends & coworkers agree not to continue to waste their hard earned money. JJs is too overpriced to have such bad customer service and such poor sandwich making experiences every single time! My consensus over my last three visits is that Jimmy John's does not care anything at all about it's customers, quality of sandwich, or customer...

I decided to go to this location on my way home instead of the one I usually go closer to home because there's a drive-thru and my baby had fallen asleep. They were super rude. Horrible attitude over the speaker from the get-go. I get we all have bad days, but as soon as I pulled up I was just greeted with an attitude. I couldn't get a name because there was no name tag and I wasn't issued a receipt so... oh well. I'll stick to... basically any other Jimmy John's from now on If you're in this area and want a quick bite, I suggest going to Starbucks. Even if there's a long line it's still better than dealing with someone's bad day that they decide to...

The restaurant wasn’t busy at all and as soon as I walked in the cashier didn’t acknowledge me I was just standing there. She had the worst attitude throughout the whole interaction. From the time I walked in and left I would say she took half and hour to just make a simple sub. I already reached out to corporate and will be taking this matter to the higher ups ( district and regional manager ) It seems like the management there also don’t care as all the reviews are stating the same exact thing and nothing is changing. They need a re-training on customer service. Your district manager will be in touch with your management team...