Milkteaful — Restaurant in Proviso Township

This would have probably been at least a 4 star review, but they made my drink wrong. They put tapioca in my drink and I did not order it (I ordered popping boba). Tapioca is not listed anywhere on the label on my drink, so I don’t know why they added it. And not just a few, the drink was FULL of tapioca pearls. I absolutely HATE tapioca, so it completely ruined the whole drink for me. It was a waste of $8.

By the time I tasted the drink, it would have been too late for me to turn around and go back, because they would have been closed. I just happened to see this place and stop in on my way home, but I don’t live anywhere close to the area.

PLEASE be more careful when you’re making drinks. You never know if someone has an allergy to a specific ingredient.

My response to the owners response:

1. No, I did not order a chocolate boba milk tea.
2. All milk tea comes with tapioca??? I’ve had milk tea from over a dozen places this year alone (several of which you can read the reviews I’ve written on my profile), and I’ve never heard this from anyone. Why is tapioca listed as an “optional” topping on your menu, if you’re saying all milk teas come with it? It does not say on your menu “all milk teas come with tapioca”. I ordered online and I did NOT select tapioca as an option. I only selected popping boba. If all milk teas come with tapioca by default, you should list that on the menu. Because none of the other boba places I go to are like that. Usually, you only get the toppings you select in your drink.
3. I appreciate the refund offer, but I’m good. I just hope that you all will be more careful when making drinks...

Having recently moved near the area, I finally decided to check this place out. I absolutely love trying new boba shops, and I am thrilled that this one is so close by. Great atmosphere with cute decorations and plenty of seating. There was only one worker behind the counter at the time who greeted me as soon as I walked in. She was so sweet and made my drink very quickly.

As for the boba itself… it’s great! I got a brown sugar boba milk tea which I was glad to know was non-dairy (despite my love for all things dairy, I am lactose-intolerant. Booooo). The milk tea itself was great. For a brown sugar drink, it wasn’t too sweet at all, which I liked as I usually get my drinks with less sweetness. However, the tapioca was a little hard, a result of it either sitting out for too long or being chilled. I’m sure it would’ve been a thousand percent better with the tapioca’s real chewy texture, but I suppose I can’t complain since I walked in on a slow Wednesday afternoon.

Great shop overall, and I surely will...

My cousin took me here, and I ordered the Pineapple Green Tea Smoothie — it was delicious and affordable. I can’t wait to come back and try the rest of the menu.

The outside sign looks cute, and when you walk in, the place is aesthetically pleasing. The barista greeted me, and I liked that there was an option to use the kiosk if you prefer — which I did. I also liked that it translated into (I’m not sure if it was Chinese, Japanese, or Korean), but it added a beautiful and unique cultural element you don’t usually see in typical American fast food restaurants.

I liked how you can add a name to your order — it’s a small detail that makes a huge difference in the experience, making it feel more personal. I also noticed when the barista handed my cousin and me our straws, she swapped one out so we could have matching ones. That little gesture was so kind and left a great...