NRebozo (MP-10278) — Restaurant in Proviso Township

I was joining my friend there for dinner and really needed some sympathy after a bad week. After I sat down I gave my friend a little gift and was telling her how much her advice meant to me when - bam- we were interrupted by the host with his computer pictures of his specials. And yet, there was no actual menu, so when you did try to compare the different dishes, you had to scroll up and down to see. And my friend had trouble reading my phone because she has no idea how to pull it up on hers. We ordered an appetizer and wanted to linger over drinks, but were interrupted constantly with them wanting us to order. I ordered the different mole dish and wanted some cheese, onion and celantro sprinkled on top. Later to find $5 more!!! When it came, they didn’t explain the different flavors of mole and I had to ask 2 different people, since the waiter never came over. They were really rushing us and tried to take our food several times and bring over the little computer menu of desserts when we were still eating. Since they were taking away out napkins and cleaning the table, I suggested to my friend that we leave, so I asked a girl for the check and we gave her our credit cards and she brought over the little computer for payment. We both wanted a receipt, which she brought us. As we were walking out, the waiter (finally) ran over and loudly, so everyone could hear, that he was sorry the service was so bad. We both were taken aback and asked why he would say that. He said loudly that we hadn’t left a tip!!!! We were both embarrassed and said we didn’t even get a chance because the girl had the little computer thing and we never were asked what tip or offered the computer to choose a tip and we didn’t think about it. With so many great places in Chicagoland, there is no reason for us to ever go back there to be rushed and embarrassed! And the enchiladas with mole are much better at...

Absolutely “OMG” delicious and great experience! Chef Paco and his staff are absolutely amazing, so sweet, welcoming and pay attention to detail and their customers. I felt as if I was a family member from the service itself.

Came here for a early birthday celebration and this was the perfect place. They have outdoor seating with plenty of heaters. The tables were spaced as best as they can be, all the staff had masks on, they sanitized the entire table and chairs when a table was cleared and hand sanitizer was available. They do have a QR code to pull up the menu and plenty of CDC signage. One of the most signage that was my favorite and that I have not seen at other restaurants is two things:

1. there is a message from Chef Paco as soon you pull up the menu “Mask must be worn at all times when not seated and when our staff is at your table. Remember wearing is caring.”

2. they have this information on the table, but also as soon as you pull up the QR code, they have a friendly reminder “ that each reservation has one behind it. Please, please be considerate of the time constraints per table due to our limited capacity. 1.5 hours for groups of up to 4 guests, 2 hours for groups of up to 6 guest, 2.5 for groups up to 7+.”

I thought this was really creative/good way to make guest and employees stay safe as well as being mindful of others during the pandemic. As I mentioned I have not seen this said any other restaurant that I have been dining to during the pandemic.

The food and drinks was “OMG” delicioso. There is not one drink or food that we tried that we didn’t enjoy. Such good flavors, cooked perfectly and plated beautifully.

I recommend New Rebozo for drinks with friends, date night, girls night out, to celebrate something, just go grab dinner, any reason, you won’t regret it and you’ll have the...

I saw some other reviewers mention they felt robbed. I must have used that same term multiple times while going through our meal. First, the vegetable and rice was plain white rice tossed with a bag of frozen mixed vegetables you can find at any big box grocery store. This is food a college kid might throw together in a dorm. The Enchiladas Indigenas listed that they were filled with mashed potatoes and vegetables. The vegetables were raw carrots and raw squash. I have never in my life been more disappointed by any food item from any restaurant. Now comes the real kicker, people are not kidding when they complain about the prices. We paid $6 for a side of guac. It came in a tiny plastic container you can see in my photo next to a 1/3 cup measure. The $4 cup of salsa came in the same sized container. My wife is the one who ordered and she initially thought they forgot them because they were wrapped in a small paper bag and she assumed it was too small to hold what we paid for. The mole enchiladas were very good, as was the side of black beans. But I felt insulted by the other items we paid good money for and we will never be ordering here again. I would be embarrassed to serve those items to guests in my home, I cannot believe this food came from a restaurant people appear to be...