Cherry Thai — Restaurant in Pueblo

the lady who was working the cashier was extremely rude, disrespectful, and had the worst communication I’ve ever experienced. I’ve heard that this place is unprofessional and unfortunately that is the truth. Food is great/delicious but the service sucks. Yelled at my wife saying “it’s your fault it’s your fault” because my wife didn’t know her food was sitting at the countertop.

Edit: Manager called after seeing the review and apologized. He gave an explanation saying it was one of the owners who doesn’t speak English well and offered if he could do anything to make things right. I’m happy someone reached out to talk about it.

Edit 2 10/4/24: tried this place a second time since the last issue and honestly food is still decent, it’s really expensive and the general vibe absolutely sucks lol. This time instead of getting yelled at by one of the owners, the younger lady working the register pretty much did not want to be there and made me feel like an inconvenience. I’ll stick to Yummy Thai or Puukaow Thai Restaurant in Pueblo West. At least you feel appreciated there and they treat you kindly. This place seems sour about serving their customers, even if the food is good. Don’t even want a call from their manager because 2/2 sucky experiences speaks for itself instead of...

I stopped in when I saw this new place has opened up and thought I'd try having lunch. I only had 40 minutes so I asked them if it would be quick and they said it would because they didn't have anyone ahead of me. I looked at the menu and prices were pretty much the norm perhaps a little less than similar places I've been to. When I got my to go order of chicken pad Thai after waiting only about 10 minutes, I thought it wasn't very much considering the size of the box but once I opened it up and started eating it it was actually plenty. They also asked me how hot I wanted it and I did tell them hot because I like spicy food. In the box they had everything together except for the peanuts which were in a separate sealed container which was good but I'm not allergic and after squeezing a generous portion of juicy lime juice all over it I tried it out. The first bite told me everything I needed to know and I devoured the rest. It was truly delicious down to the last bite and I definitely recommend supporting this local small business. I'm excited to go back with the whole family soon and if everything else on the menu is half as good as that pad thai it will be well...

This is not a fancy restaurant but a casual bistro type. Yet, You will be surprised by the flavor and quality of food served. It’s like coming home and they will treat you as part of their family. Yes, I’ve become a regular customer. Winny, her husband and their staff consistently do their best to accommodate. Since I have issues with spice (after getting COVID my body can’t tolerate spice any longer) they do their best to ensure I have no spice. When I order shrimp or seafood, I get plenty without it being over cooked. Again, the food is excellent, delicious and YUMMMY! I hope you’ll become a regular too. Update: have patience when ordering, not everyone are wanting to work and keeping reliable help is difficult. Order ahead and remember there is language and culture barriers. I’ve witnessed people thinking it’s okay to mistreat and speak to these wonderful people in demeaning ways. Shame on you! If mistakes are made, the owners bend over backwards to ensure they provide the best service and redo mistakes when they occur. It isn’t hard to be kind. Btw, I’m not related to the owners, just a...