Sonic Drive-In — Restaurant in Purvis

I ordered on the app. A small cake batter shake and a medium honey bbq popcorn chicken. The total was $9. We waited for a while, but not too long, and my order was brought out but they forgot the shake. So i had my chicken but not my shake. (The chicken was also dumped upside down into the bag so bbq chicken pieces were falling out into the bag). The server, Roman, goes back to get my shake and brings it out. I immediately thought it looked odd because there was no whipped cream or cherry and there were also black specks all in the shake (I've had the cake batter shake multiple times before). I smelled it and it smelled odd, kind of like peanut butter. I had my boyfriend smell it too and he said it definitely smelled like peanut butter. (I didn't taste it because i have a peanut allergy). I assume they made this shake for someone else who wanted some kind peanut butter bits added into it and we got theirs. We call the server back to tell him it was the wrong shake and I'm not mad at this point because they are a little busy from high school graduation. We wait for a while (at least 15 minutes) before Roman sees us and says "oh you guys haven't gotten your shake yet?" He walks back inside and comes out not even a minute later to give us a shake that isn't even full. We've been there for about an hour at this point so i say let's just go home because it's been so long. The chicken was put into one of their hotdog trays and didn't even fill up half the tray (I've gotten the medium honey bbq popcorn chicken before and it came with at least twice the amount of chicken). The chicken was obviously cold by the time we were home so i dumped it on a plate to microwave it. Once i dumped it out, i saw that all i got was the tiny crunchy bits that don't even have chicken in them. And on top of that, i started eating my shake with a spoon and the shake wasn't even blended all the way. It was vanilla ice cream with swirls of the yellow cake batter that was supposed to be blended throughout. My entire $9 meal consisted of tiny crunchy chicken batter bits and a 3/4 full shake that wasn't even blended. Definitely upset now since i spent $9 on a meal that i couldn't even finish eating because there was no chicken in the tiny...

EDIT FOR REVISIT My family and I came here to eat when everything else was closed. We arrived and decided on our order. When I pushed the button to order, i was greeted with a bubbly young lady who asked for our order. As I am reading off what we wanted because I had to write it all down for 5 people, she and another employee begin to laugh at us. She told me after I was almost halfway through that they didkt have the red bull slushies and to order something else. With every item I ordered, id hear a very entertained young woman and an immediate "what else". Sad change from the last time I came. The food came out cold, i ordered a burger that was supposed to be a burger and not chicken. The chicken strips and popcorn chicken as well as the chicken club they brought out was chewy and cold and I was very disappointed. I hope it was just a bad night. Everyone has bad nights occasionally.

This location is much better than most. I haven't gotten any dry or cold food from this one. The carhops are usually very nice, compared to the one in Collins and some of them in Hattiesburg. I had a sweet young lady ,I believe her name was Emily, who was just the cutest thing, and extremely sweet, helpful, offered me condiments that nobody else ever offers. That girl should be teaching all the other locations how to treat their customers. I will...

Genuinely disappointed with my experience at this SONIC. Half of the ordering stalls were either offline or the speaker wasn't functional. We ordered on the SONIC app, all was going well so far. The food was received and the food was upside down in the bag and scattered all throughout. The shake (classic yellow cake batter) was completely wrong and smelled strongly of peanut butter. The individual that was going to eat the shake has a severe peanut allergy, so we sent it back. I understand waiting because they were extremely busy due to high school graduation. The person that was going to replace our shake, Roman, then proceeded to walk outside when it was very busy and lean into his friends car and talk with him for 15 minutes. He then proceeds to walk back inside and vape. He then comes outside with another order, looks at us, and says 'oh, I'm sorry, are yall still waiting on your shake? Lemme get that for you, it's coming right out.' Fast forward literally 30 seconds and we receive a shake that is poorly blended and is generously ¾ full. By the time we got the shake, the burnt crispy chicken that was scattered all in the bag was cold. We were there for over an hour. It's unfortunate because previous experiences here were nice, but this is...