Dunkin' — Restaurant in Quincy

The worst dunkin donut ever. I’ve never been so disrespected like that at a restaurant. The older lady literally shut the window to my face while I was trying to order from there. I went to the window because I saw she was just serving a white lady there while I was coming. She told me to get back into my car and take the drive thru line or wait after all the cars in the drive thru have been served to be served. How does that make sense? If I go inside of the store to be served why would I wait for the cars outside to be served first? she yelled at me couple times and was being very rude and I told her that she was being aggressive and disrespectful for no reason cz I was really calm and she continued yelling and shut the window to my face. I was in SHOCK and didn’t understand what just happened or why. It was humiliating!!! I didn’t wanna scream racism at first but I’m glad I’m not the only one on the reviews saying she’s racist. I wish I could just give zero star but...

This was worse drive thru coffee I ever had in my life. Dunkin's employee (lady) was a real nightmare for me. She was super rude and ruin company reputation 100000%. Her reacts to customer and treats like I was there to beg for free coffee, after I tried to explain to a cashier at the window that my payment it seems didn't go through but it was deducted from my bank twice already, wicked staff was interrupted during our conversation that I have to be in a line from the beginning and start ordering once again. But her face and her reacts was unacceptable so I didn't order again. I recently moved in this area, I used to live in Washington state (Seattle) the way of customers service is way better than this and care about customers unless you refuse to have me to be your new customer then I don't mind back to Starbucks like before. To the terrible employee today , I suggest you to get some other job. You not fit for something like this. 0 star should be...

UPDATE Visited this Dunkin' for the first time in a while, and it still beats most of the other branches in the area despite its unassuming exterior. While the donuts from the other locations have shrunk in size, the glazed donut that I got from here was the same size as I remembered, and it didn't have the old oil taste. There was also a sign saying that they added more to the menu, so that is an update since my last review. Last but not least, the person working was friendly.

This little drive-through only stall is actually better than a lot of Dunkin’ stores. It is located in a convenient spot, close to a bunch of shopping stores and the Star Market. The quality is consistent for the most part. The only downside is that it doesn’t carry a lot of stock, so sometimes the donut or drink that you want will not...