I went there a couple of weeks ago to pick up lunch for our paint crew (around noonish) They did not have any Extra most bestest ready, so got 3 hot & ready (1 cheese & 2 pepperoni) and a cheesy bread. When I got back(10 minutes later), we made our plates and the pepperoni pizzas & the cheesy bread were dried up and rubbery. I immediately called and informed them. The man I spoke to offered to replace the entire meal, but we were running behind on painting, so I told him that I would not be able to come back that day & that he did NOT have to replace the cheese pizza because it was good. He wrote down my name and stated that my name & order would be up on the board and that I could come get it whenever we worked in the area again. Today, I asked for the replacement, but I was informed that my name was not on the board and they would not replace the order. The young woman at the counter was very sweet & respectful, but the other lady working there was very rude. We work in RBC often, some of the crew lives in RBC and so does a lot of my family. I am very...
Ā Ā Ā Read moreMade an online order at 4pm for 2 pizzas 1 cheese and 1 thin crust, for pickup at 8:15 after my kids baseball game. Received a phone call from the store at 740 with someone mumbling into the phone telling me that they did not have thin crust. So I said that was fine and they could just make it regular crust. I arrived at the store at 8:19 and told them I was here to pickup my pizzas. They said they called me to tell me that they did not have thin crust and had canceled my order. I received a refund for the order and had to wait an additional 15 min to get a regular cheese pizza. We get home and the pizza is just dough and completely raw.. I honestly dont expect much from this place in general but I thought this one...
Ā Ā Ā Read moreLove this place. Always quick and easy it never takes long, even if you stop in at rush time (5ish) and have to wait on your order, it's never no more than five minutes or so. I also love how sweet the boss (possibly the owner?) Is so sweet to my son. He always gives him a balloon and free cookies. He's always so kind and I've heard him asking his younger employees about their grades and encouraging them, which is very nice to see. I've never had an issue of any kind and they are open until 10 u Believe, which is also nice. It's in a super convenient location and when I use the app and preorder via the "pizza portal" it literally takes me two minutes to pick it up. If you need a budget friendly, convenient and quick...
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