What an absolutely beautiful man! First and foremost I really want to point out the star of the bar. Rudolph aka. Mr.Valentino ❤️🔥 what an amazing person to walk to the bar and completely be greeted with open arms and professionalism. I’ve been in the restaurant business for 20years the nightclubs industry up until recently due to covid. It was such an amazing experience to have a person take your stop in for a drink, to completely making your night! I can’t even tell you how much I’ve trained customer service representatives to be an extension of the hotel and bar to make people feel like something more than just guest. And to sum it up from the second we interacted I felt like I was at a friends house enjoy the company of a person I’ve known my whole life polite, knowledgeable, funny , interesting and more than anything welcoming! This treatment style is a gift and it’s natural can’t be taught in this industry it’s known as the master of treatment a true Sommelier of customer treatment and I’m new to the area and my business is growing this area and I will never explore any other options. Every meeting every luncheon and every banquet will always be at this establishment! Customer care and treatment was hands down unbelievable and I can’t wait to spend more money because of the amazing service from the moment I walked in the door! ( my wife and I were soaking wet and carrying a equally wet blanket from a show we attended, We looked a little down on our luck. We were directed to the bar by the front desk! ❤️ We got off the elevator and customer looked at us a little weird but not the staff. Not at all we were wet and danced out. Looks can be deceiving we enjoyed the company and we loved the patio Rudolph was an amazing man made our first night out in a year absolutely beautiful thank you all for being a huge part of us finally getting...
Read moreWhen I was a restaurant manager I would have done anything to have the kind of staff that my girlfriend and I sat down with on Saturday evening. We started here at 10th and Terrace before dining downstairs only to quickly return upstairs for the pure enjoyment of the staff. In an industry that lives and dies by reviews I couldn't forgive myself if all of these amazing people didn't get some recognition. Even those not serving us at the bar were a delight. Greg, Jenny, Jamie, and Hailey were all a very nice breath of fresh air in a time when finding fun, knowledgeable, and skillful restaurant/bar staff has been hard to find since Covid rattled the industry. Without diminishing any of the others, Hailey our bartender was our favorite part of the evening. Her love for her craft shows through every pour, shake, and aesthetic of every drink she made paired with an incredible personality that every bar goer desires. Whenever we travel back to Raleigh in the coming weeks we will for sure be stopping by to enjoy another evening with this crew! Also the prosciutto flatbread was amazing and prices were as expected for a classy bar and...
Read moreWe recently celebrated my wife’s birthday at Tenth & Terrace, and it was truly an unforgettable experience. From the moment we walked in, we were captivated by the stunning view and the warm atmosphere.
The food was absolutely fantastic. The short rib tacos were a standout, and the whipped feta appetizer was pure bliss. We also loved the roasted garlic and brie, which was just amazing. But what truly set the evening apart was the personal touch.
When I made the reservation, I mentioned it was my wife’s first birthday without her mom, who had recently passed away. The staff remembered this detail and made the evening so special. They surprised her with a complimentary dessert to take home, which was such a thoughtful gesture that we deeply appreciated.
Our server, Theresa, was phenomenal. She was incredibly attentive, always there the moment we needed anything, and made us feel so well taken care of.
All in all, Tenth & Terrace gave us a beautiful, heartfelt evening that we’ll remember for a long time. We can’t recommend it enough, especially with the wonderful service...
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