Two Roosters Ice Cream — Restaurant in Raleigh

October 19, 2024 - Kudos to Granny! She’s mentioned in “Two Roosters Ice Cream”background story ❤️ Maybe at some point her photo will appear on the walls of the six store locations:

Greystone Village, Raleigh

Person Street , Raleigh

Golden Belt, Durham

Lake Boone Trail, Raleigh

Wake Forest

Watery Plaza, Cary

Our posse of three stopped at the Ice Cream parlor at Person Street . . . Line was short, walked up and ordered the large milkshake, ( Only 1 size milkshake) strawberry 🍓 with chocolate hot fudge. Great thirst quencher on a sunny afternoon! My compatriots were satisfied with one scoop kiddie cups. (Watching their waste lines, I guess? )

The flavors were beyond the pedestrian coffee, mint chip , and vanilla of most ice cream places . . . Such as:

Blackberry Hibiscus

Sola Cinnamon Donut

Sea Salt Chip Cookie Dough

Coffee Bourbon

Strawberry & Honey

We all agreed, bold zesty flavors with fresh ingredients! I guess we’ll return and try new flavors as they rotate new ones each month.

My research revealed local Channel 5 tv station WRAL -TV has awarded 2 Roosters four times with “ BEST Ice Cream” ! Also USA Today named 2 Roosters “ BEST ice cream” twice, in 2019 & 2023!

Granny would be proud of owner Jared Plummer ! Thanks for quality ice cream in the Triangle area !😃👍🏼👍🏼

Suggestion: Let’s get Granny up on the wall, and add outdoor seating at your Person Street location , if possible?

Note: Some ice cream flavors made with wheat, therefore not Gluten Free. Also some flavors have nuts, would be helpful if flavors labeled for customers...

Apparently the people working at the raleigh location asked a customer to start turning people away 10 minutes (likely more) before close. Walked up at 852PM and was turned away BY A CUSTOMER who was last in line and was "told/instructed by the people working" to tell all other customers he was to be last. First of all - its not appropriate to turn customers away before closing. I understand situations arise but if you are deciding to turn customers away you should do so with a formal sign/statement or have an employee take responsibility and turn customers away themselves not just delegate to a random customer standing outside. This customer turned away about 10 people all in the last 10 minutes of operating hours. Secondly, if that was NOT the case and the customer was just lying, someone still needs to take responsibility for allowing it to go on for what seemed to be way longer than the last 10 minutes of being open. By the time I had walked there other customers were standing around having been barred from entry by this random man prior to my arrival. Honestly I understand wanting to close early or stop accepting customers after a certain time but handling it like this is unprecedented and ive never seen it happen like this in years of coming here. Forcing a random customer to turn away other customers before you're actually closed? I just think this was insane and after the amount of money your regulars spend here and the level of customer loyalty they've demonstrated it was really pathetic to hear a random customer had been instructed to bar other customers from entering quite a while before your...

The ice cream is superb but the customer service is -0/10. We visited this place for the 3rd time after a long break. Nothing as far as customer service has changed. You're not greeted upon entry (not a big deal but, it does make you feel welcomed.) Asking for anything makes you feel kind of timid due to the lack of friendliness. I simply asked a question & you would have thought I asked for all the ice cream in the store. The heavy set girl that works there is very intimidating. I feel like the guys that worked with her would be more outgoing & interact if she wasn't there. No smiles (feels like im back in the Navy). Just order, already know what you want, pay & bye! Im not sure my family & I will give money to this establishment anymore. THE ICE CREAM DESERVES 5...