Panda Express — Restaurant in Rancho Cordova

I recently visited Panda Express and must say I was pleasantly surprised with my experience overall. The food was delicious, and I particularly enjoyed the Honey Walnut Shrimp. The portions were generous, and the menu offered a great variety of options to choose from.

I was impressed with the speed of service from the drive-thru line. The line moved quickly and efficiently, which was excellent to see during a busy lunch hour. The staff members were friendly and welcoming, which added to the positive experience.

Although the food was great, I did encounter one issue with my order. I discovered that I was missing a few items when I arrived home. However, I did appreciate that the staff members were quick to rectify the issue and provided me with a refund for the missing items. I would recommend that customers check their orders before leaving the restaurant to ensure everything is correct.

Overall, my experience at Panda Express was enjoyable, and I would gladly return in the future. The tasty food combined with the efficient service made for a stress-free lunch experience. I appreciate the thoroughness of the staff members, and their commitment to ensuring customer satisfaction. If you're in the mood for some delicious fast-food Chinese cuisine, then I would gladly recommend checking out your local...

There's no consistency. Everyone needs to be on the same page as far as policies and enforcing them. It clearly states on a sign if you dont see your item ask and they will cook it fresh. Well, usually when I come theres no eggplant and tofu made, So i always request it. I hate the eggplant, so there first time I ask if they could give me no eggplant, no problem, the third or fourth time, they needed to ask the manager--no problem sure, the last couple of times, the workers ( not the manager ) said no they couldn't do it, no problem for me no biggie I just asked them for more tofu than eggplant, tonight, they seem like they were intentionally putting more eggplant than tofu, So i told them I didnt want it, and I waited lol..Its just an inconvenience because not every panda express makes the eggplant and tofu and im a vegetarian so I travel to this location to get it when the elverta location is across the street from my house. But its an issue when I travel to this location at least once a week and theres always an issue with getting my food made when I dont think its a big deal when I do it every week, the manager has ok it multiple times and tonight was just a problem. Sucks but they should all be on one page about the policies with making the food for...

03/22/2019 I am unhappy with my service tonight. I ordered two panda bowls and a bigger plate. On my bigger plate, I ask for chow mein, sweetfire chicken, honey walnut shrimp, and shanghai angus steak. I received chow mein, orange chicken, and beijing beef. I try calling the store, no one picked up. I'm not driving 10 minutes back. I waited in the drive thru line for 40 minutes too! I paid $2.50 extra for the two entree! I expect better service, but received none. I just called the second time, no one picked up.

Update: 03/29/2019 I submitted a complaint online because no one would pick up my call on 03/22. I got an automated message saying someone would get back with me 2-3 business day. Today would make it the start of the 5 business day. No one has contact me.

Update: 04/05/2019 Panda Express email me on 03/29/2019. Cookie cutter email. I just received a letter from them too with a "complimentary" gift card of $10.00. I don't think they read my comment to them at all. They total cost of my meal was $11.90 not including taxes. Lol what a joke. Not even considering the time I waste there too.

I'll never return to this specific place ever again. Ironically, McDonald's gave me a better response for...