Do yourself a favor and avoid this jeweler at all costs. If I could give him a zero, heâd get a zero.
I brought my husbandâs 14k gold chain to this jeweler before Labor Day because the clasp was broken, and I also asked about replacing a watch strap. He told me it would be ready a week after Labor Day since he was going to NY to have it fixed. Two weeks passed and I never got a phone call, so I went back in. Thatâs when he admitted he never fixed the chain because he mistakenly put it in the âfinishedâ pile instead of the âto be fixedâ pile. He apologized and promised heâd take it the next time he went to NY, which he said was the upcoming Tuesday.
Another week passed and still no phone call. I went back in AGAIN, only to be told he hadnât gone to NY yet. By then, he had already had my chain far too long, since before Labor Day, so I told him Iâd take it back and wouldnât be coming here again. Instead of any professionalism, he shoved it back at me and told me, âWell then get out.â I couldnât believe it as I walked to my car. I even went back inside to confirm what I heard, and in front of other customers he doubled down, saying, âWell you said youâre not coming back here,â and âI CAN'T JUST GO TO NY FOR YOU.â Excuse me, but Iâm a paying customer. Thatâs the kind of dismissive, rude attitude you can expect here.
And by the way, not once did he mention the watch strap I originally asked about. Clearly heâs not detail-oriented at all. This business has zero professionalism, zero customer service, and zero accountability. I will make sure to tell everyone I know never to bring their...
   Read moreCalled in on the phone didnât seem interested in helping , when I went to the store he looked at it my piece and handed back to me immediately and said he wasnât interested and started to ramble on about how he bought a pair of earrings for 4 k ⌠I told him respectfully that he wasnât much help he didnât give me any advice or somewhere else to go he kinda just kicked me out if Iâm being honest idk if I was judge because of being a young Hispanic male or what but I wouldnât recommend these guys to anyone , respectfully if you want something should probably...
   Read moreThe owner of this establishment is so knowledgeable and expert in his trade. ..it is always a pleasure to visit his store. He give you an excellent return value on any gild or jewelry he evaluates. Will change watch batteties and clean watch for like $10. Answrs any questions u have..never rushes you out the door. Great id u need a jewelet to handle estate jewelry sales. Pay him a visit..he...
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