Paradise Total Spa & Nail — Local services in Randolph Township

Where to begin? If only I could give more than 5 stars!!! 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟

I just moved back to the area and--hoping to find a new go-to nail salon--Paradise was the first place I tried. Normally, searching for the "right" fit takes a little trial and error, but it took one visit to Paradise to know I'd be returning. After a few months of regularly getting gels done by Jenny, I can confidently say this is the BEST nail salon in Morris county!

Upon walking through their doors for the very first time, I was immediately greeted by the warmest welcome from the lovely ladies at the front desk. The space is gorgeous, sprawling, and often busy - understandably. But despite how many clients they see, everyone who works there does such an amazing job at honing in on your experience and ensuring that you feel cared for.

That said, the best testament to every good word I have to say about Paradise, is my nail tech: Jenny! (Jenny if you're reading this, hi, you rock!). She always goes the extra mile in ensuring my mani exceeds my expectations, and she never ever makes me feel like a burden for speaking up if I want something different. And when she's not in the "zone", we talk and laugh together like longtime friends. It's so refreshing. I truly believe it's the little details in our interactions with people that have the power to make or break an experience. At Paradise, it's exactly these "little details" that keep me coming back -- and I plan to do just that for a long, long time. 😊

(Can't wait to try a facial at their spa! Which is the exact definition of an...

The place is beautiful and is definitely a one stop shop for relaxation. I'm new to the area and happened to be speaking with someone who had just gotten their lashes done, so of course I asked for details and set up an appointment for that very day. As soon as I arrived I was told to go to the spa and was taken within 2 minutes of sitting down. The place was beautiful and clean. The only questions the women asked was how long I wanted my lashes, I told her a little longer than my actual lashes. This was the only discussion we had about the service until she was done. She never showed me samples, never asked the type of curl pattern I wanted or style. I figured this was just how things were done and went along with it, BIG MISTAKE. My lashes have a tight curl (which I hate), the lash style looks more like volume then my typical natural style that I prefer. There are so many lashes on my lids that my eye lids are literally heavy. During the installation there were a few ouches, and the technician was a bit aggressive. When she was done and asked if I like them, I told her they are much thicker then I would have liked, she mumbled something and left out the room. When checking out I was never asked about the service which was disappointing, but hey I figured I would never come back for lashes so it didn't really matter anyway. So this is more if a PSA, if you're in the area definitely stop by! If you want lashes make sure that you speak with your technician and make it very clear about...

Love to support local business. Went in to get a regular pedicure and gel manicure. They did my pedicure first and while doing it the tech put acetone and cotton on my gel manicure and a pair of plastic gloves. I thought great this is time saving! Problem is after pedicure they left me waiting for a manicurist for over 20 minutes while having the gloves and acetone burning my nails and fingers. I asked girls at front desk they sent the same person that did my pedicure, she said “oh they forgot to send someone over to you” not that is annoying enough but my hands were still burning and I told two people now, no one seemed to care. The manicurist then disappeared to find the nail polish that matched my pedicure for over 5 minutes, still my hands were burning with the gloves on. I took the gloves off myself, paid for my pedicure and I stormed off. No one apologized or even acknowledged there was a problem, complete neglect! I’m writing this review because I’ve been going to Paradise for quite a while now and this type of situation has happened to me several times here. This was probably the worst since my hands felt like they were on fire from the acetone. How many chances can you give a place on top of the fact that you are a paying customer that also tips well??? It’s always hit or miss here…..be consistent in your business when providing a service, we are paying customers that have been loyal and yet the quality of service doesn’t equal...