Mel's Bagel & Deli — Restaurant in Raritan Township

I waited in line which wasn't a problem. I'm a case manager in the area and was very excited to discover this place, thinking it would be worth the wait. I bring bagels and coffee to my clients every week and just discovered mel's this morning. After waiting, I presented my credit card. I waited another seven minutes to be asked for another card.. Embarrassing but I figured I'd blue that off and went and got a different credit cards and gave to them. Another six minutes later, I was told the credit card machine was down. Understandable. It happens. The woman behind the counter have me back my card and took my order, which I already had in my hands, back. She jet the other guy who had given her a card that wouldn't work either his food and key him walk out of the store. I'm very unhappy with the entire event. It was two bagels and a coffee. SERIOUSLY???????? If already touched the food. They couldn't give it to anyone else.. At least I hope not. Sad. I was looking forward to bringing them weekly business for my clients and me. HIGHLY...

Sandwiches are decent. However some of the employees make one wait and wait...prioritizing phone calls instead of the customers in front of them.

It happened again and again... So we quit going there.

Fix: Your phone lines. They only work 50 percent of the time.

Get a separate line for pickups only. If your lucky to have gotten through to order, why wait for those placing order

Older lady mixes up orders. Retrain. If I specifically say no cheese 2xs, why...why...do you ask if I want cheese????

If someone is in front of you, for 10-12 minutes, look up and acknowledge them, instead of answering yet another phone call. That was the last time! We've been getting breakfast sandwiches for about 5x a week for 3 years. We are so done with your lack of counter service.

The sandwiches are good, but the service is not. And it is almost non existent when the older female, who is not there every day, is there.

Ex...

I grew up around the area, and I must say, this is definitely one of the best bagel/deli spots I've had the pleasure to visit. It's becoming more rare to find shops who make their bagels fresh every morning, and you can certainly tell the difference.

Service was spectacular. Greeted with the biggest smiles, and tried their very strongly recommended reuben sandwich and wow. Do yourself a favor, and try one. You're welcome. They pay attention to the smallest details like serving iced coffee where the ices are made with coffee so they never get diluted.

Pro tip: Mel's everything bagel toasted with little bit of cream cheese, guyere cheese, scrambled eggs, red onions, and bacon. That's how...