Papa Murphy's | Take 'N' Bake Pizza — Restaurant in Red Bluff

Just got a call from a female employee asking if I was still coming to pick up my pizza, when i responded that my name is Sydney...not “Keyonna” and that I live in the state of Arizona, employee insisted that she dialed a “local number” and that perhaps I should fix that on my end because they needed to know if I want the pizza and then proceeded by hanging up. I googled the number to make sure it was actually a place of business and not a prank call. I then returned a call to the phone number and asked for the manager—whom was just as unprofessional of an employee. He asked what my call was for and then as I went to explain he did not even give the chance for me to speak he said “your number and name are already in our system and we have your pizza on the wall we need to know if you’re still picking up” UM extremely unprofessional way to treat someone that YOU misdialed, especially when I’m a service member. I may not live in California or that specific area but I do have extended family in the redding area & I’ll be sure that they know & their friends know to never give their service, time, or money to this specific location.

I’ll also be calling higher supervisors to report misconduct for rude and unprofessional prank calls from employees.

Good...

Online there is an option for "Herb and Cheese". It seems like an alternative cheese option. You have to get mozzarella otherwise you'll get no cheese. This is not clear on the website so both my pizzas had no pizza cheese. The Herb & Cheese option is just some dust crumbles.

I talked to Richard who refused to remake my pizza, and then hung the phone up on me. After coming into the store for a refund because I was so done, which he declined and then said his manager would be unhappy the next day, I settled on him remaking it.

It was the same exact pizza!! no real cheese, just my toppings I ordered and that dust crap they call herb and cheese. I felt like it should have been assumed after all the back and fourth I was expecting real cheese and not some toppings that is basically dust.

Even worse Richard fought me on me getting my money back after this huge hassle! He didn't understand I just wanted real cheese even though it's the same price for the pizza if you remove the mozzarella option.

After going home and cooking my cheeseless pizza, and reflecting on the whole situation, I can confidently say I'll never be back and stick to dominos or anything else really....

Ordered online and paid for it online also. My husband picked up the order and the gentleman that helped him was extremely rude. When he got home I discovered that the cookie dough that I ordered was missing. I called the establishment and spoke with the manager and she said she had been at the counter all day and did not hear any of her employees speak rudely. I asked her to credit my payment for the cookie dough. Then I said I guess since you did not hear your employee speak rudely it must have not happened then. She said "Oh wow now who's rude?" This was the first and last time we order from this location....