Subway — Restaurant in Red Wing

Don't waste your time going to this location. Everytime I go here I hope it's one of the two guys I usually see working because they seem to be the only two who are actually polite and professional. 10/4/2024 around 1pm I stopped in for 2 subs, the store was empty. The first girl who walked out from the back didn't even look at me or say a word until she had gloves on and at that point she just stared at me. I told her what I wanted and she huffed and puffed as if she was annoyed the whole time she got the bread, slamming the bread door closed and basically throwing the bread onto the Prep board. When she ran out of cheese she walked into the back and i heard her throw the container and then a loud crash of who knows what. When she came back she screamed to someone in the back demanding that they remove the cookies from the oven. A sweet girl named Mary came out from the back and when she said the cookies needed a few more minutes in the oven, the other girl pulled the cookies out and slammed the tray on the counter so hard that I actually jumped, the cookies were clearly undercooked too. Mary finished making my sandwichs and was so sweet and kind, another customer had come in as Mary was wrapping up my subs and the rude girl whipped a knife off the prep board less than half an inch from Mary's hand, it was honestly so scary. The customer behind me gave me a wide eyed look, clearly feeling the hostility as well. I immediately felt so bad for Mary, no one should have to work in that environment, especially when a grown women is being so careless with literal knives, I can only imagine how horrible her attitude is when there's no customers around. They need to give Mary a raise or get that other girl out of there, because not only is she rude and hostile, she's unsafe and mean. Most of the time the workers at this location seem to be irritated and annoyed aside from two of the men who are actually so kind and Mary who I saw for the first time today. But after today I won't be returning to this store due to the consistent hostility from...

Go to the other subway. The manager (one of them at least) is kinda rude and unprofessional. She put my sandwich in the bag without wrapping it, just the little paper they make your sandwich on, and she wasn’t wearing gloves. She literally (softly) shoved one of her very nice employees out of the way to not wrap my sandwich, and complained about how horrible her life is, not even under her breath. I can imagine subway sucks and I’m sure she doesn’t get paid enough but I just want to get a sandwich please, I’m gonna tip you... and she was mad at the probably trainee for not being fast enough but I have 0 issues waiting, being impatient doesn’t help anyone learn and I appreciate that the trainee took the time to focus on making me a quality sub. I was disappointed in the managers irritated and impatient attitude towards a costumer and a good employee and I’ve never had costumer service issues at the other subway so I...

There are two locations in Red Wing, MN--one located in Burnside and one located at downtown at 926 Main St. I really like the downtown location--I prefer to use this particular location instead of the Burnside location because the sandwich artists who work at the downtown location ALWAYS and BY FAR have a cheery and friendly attitude which makes the service they provide truly excellent, and they always get my order expeditiously and precisely done well. I most highly recommend the downtown Red Wing,...