I was just in there a little bit ago with 2 of my clients (work in a group home) and began ordering food. The cashier (Sharron P.) knows me and knows I let my clients order for themselves. Client#1 ordered a chicken dinner with a fountain pop. Does his card order and he goes to get his pop. Started client 2's order, when all of a sudden she yells at client #1 and I Mean YELL that the pop machine was out of order. I asked him what else he would like and she yelled at me that she was on client #2's order. I said we'll just order again for a drink afterwards. She just rolled her eyes. Her coworker just said give him the pop (only one kind) from the cooler. I asked my Client #1 if that was ok and he said yes thankfully. Finished Client #2 order and paid. My turn. She snottily asked me what I was ordering. Instead of what I actually wanted I made a simple order of a cheeseburger with fries and a milk. She took my order and gave my my receipt after I paid. Sat down with my guys. They got their food fairly quickly and I waited. One of a different employee came out and asked me what I ordered. Apparently she charged me for what I ordered but didn't put in the system correctly. I told other employee and she made it and brought it out. Thankfully it was hot. She kept on giving me dirty looks as she served other customers. Seriously I think a update on how you treat...
Read morePoor Cruel Mistreatment Toward Elderly Faithful customers and young well behaved respectful child under 6 by the current Owner .For 40 years my dear elderly family married for over 6o years had faithfully Dined at Randy's Restaurant way back to the day when the Wonderful Father owned Randy's restaurant he was very friendly , kind and truly valued his customers . The behavior on the part of this women was very shocking as it was very hurtful and unprofessional as they had discreetly and quietly brought forth an important detail . Out of respect for the establishment the crucial issue shall not be divulged. The Food is Excellent Quality and Delicious However 3 generations of family members shall not return .Message to the Owner, Please practice Kindness, Patience, and Respect for your customers not just the ones you deem worthy ,Customers after all pay for your lifestyle , home etc. Be Grateful in your attitude , it is the customers who help make your restaurant possible. Please learn to be Humble and Understanding of others concerns. Thank You Have...
Read moreWent to Randy's at about 630pm. For a vanilla ice coffee. The creamer they put in the coffee was so curdled I could have scooped my coffee with a spoon. I went back thru the drive thru and asked if they would make me a new one. I have gotten many of these before and they never looked like cottage cheese. Gross! Any way the employees were laughing and making jokes and the employee that came to the window said that was how there coffee is and I would have to pay for a different one. I said no. I wasn't paying for another just forget it. One employee did decide to make another. And guess what! It was perfect! No chunks. So how can that b. Not sure I want to go there again after being harrassed and laughed at for something...
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