KFC — Restaurant in Redmond

Well I haven't been there for awhile and was pleasantly surprised on the remodel. Much more roomy and very clean. As to the food, well I was very disappointed. I ordered the chicken tenders meal with a biscuit, mashed potatoes w/gravy and a fountain drink and a cookie. I also added a coleslaw because I usually like their coleslaw. The tenders were anything but tender. It was obvious they had been cooked way earlier and left under a heat lamp. I literally could not eat them, they were that hard. I brought them up to the counter and asked for fresh tenders since I couldn't even bite through these ones. The counter lady actually appeared confused when I said I could not eat them because they were so hard. She did call back and ask for another order of tenders to be cooked. Meanwhile I sat down to my very dry biscuit but very good potatoes w/gravy and delicious coleslaw. I must say that the interaction between the employees seemed very loud and a little inappropriate. They seemed to be very used to speaking their minds without regard to what customers might overhear. I continued with my meal while watching a show on my phone. When the tenders were brought out to my table they were in a togo box, like they just wanted me to leave, but maybe not. I started to eat my tenders only to find that although they were very hot, they were unfortunately still quite hard. In an attempt to soften them a little I tore one apart and put it in my potatoes and gravy. I eventually gave up and packed up the potatoes w/gravy into the togo box with the chicken. When I got home I cut the tenders into small bite size pieces and mixed them up with the potatoes w/gravy and reheated the whole thing in the microwave. Needless to say I will not order tenders again. Instead I will stick to the chicken, mashed potatoes, corn, cheese and gravy bowl or get a whole piece of chicken ,which I hope will not...

Lol well first off, I tried ordering throu the app for my momma came to visit and the smoke outside is horrid.. but, nope the app didn't work, so we had to go into the store! When I got there the inside seating area was clean but that's about it.. upon showing the dude I think? What i wanted, they informed me that I could t get the deal of 39.99 for it was an app deal.. but the app doesn't work 😕 well, that's how it works here!! Ok... Rude butt... It cost me over 50$ instead grrrr! While waiting for my food, I saw this older man co e in from outside and go straight to the drive through window and proceeds to help the customers!! Um sir/ma'am I do not want that man filling my order for he did not wash his hands when he came in!! Ohh well we have a sink back here, yes you do but way over there.. groosssss! He did not wash his hands people!! For all I know he was playing with his Weiner or picking his nose?? Either way not going back... This is my lengthy review and experience Ohh and ps. They forgot my second order of...

Ran in today (3/13) for lunch. There were two elderly people (probably 85-95) in front of me waiting to order. They tried to use the new kiosk, but had coupons and could not figure out the ordering system when using a coupon. After about 5 mins of them trying to figure it out, they asked for help. The employee they asked was beyond rude, told them she was very busy and they had to order at the register to use coupons. The couple stepped over to the register, and waited 15 minutes before someone came to help. I was behind them in line and literally got my food before they even placed their order.

It was shameful how these people were treated, and KFC should be ashamed of themselves. Going to KFC was clearly a treat for them, and they even clipped a coupon to afford it.

I left feeling bad for humanity. Food was good, service and atmosphere were an...