Be careful and save yourselves from an awful experience
This restaurant is by far the worst place to explore Korean food in the Greater Seattle area.
We decided to give this restaurant a try after reading all the good reviews on Google and Yelp. We were a group 4 adults and 1 kid aged 3. Ordered vegetarian pancake, chicken strips, two soups (dumplings and kimchi), spicy chicken bulgogi, and caas.
When our food arrived, we asked our server (Annie) if she could bring 4 bowls for the soup, i.e.. 1 for each adult. Easy peasy, isn't it? But, she returned with 3 bowls, and when we asked for 4th, her response was that the restaurant was out of bowls (really!!!). How can a restaurant be out of bowls? On getting the most ridiculous response, we insisted on the 4th bowl, but she walked away. How disinterested and arrogant? We were left in a situation where 4 adults had to plan how to have our paid soup in 3 bowls. We decided to let go. After we solved this puzzle and started sharing bowls, she returned with a bowl 20 min later. Our ordeal didn't end there. We were in the middle of having our food and were nowhere close to finish, another server came to our table with check without any of us calling for it. It wasn't the case that the restaurant was packed and had a huge wait on a Friday night. Then why rush your customers to pay? They also goofed up the easiest part of splitting bills. Actually, they split another table's bill and charged us (nothing on our card yet but will post an update if this wasn't fixed correctly).
PS. They treat a 3 year old as an adult just to get 20% gratuity from customers and then give bad experience. We believe they gave us a horrible experience because their gratuity was...
Read moreNever come back again. Food was ok but had a horrible experience with the restaurant in terms of customer service. Do NOT order takeout from this restaurant particularly!
Food: Ordered a seafood pancake, bulgogi and tofu soup. Seafood pancake and bulgogi were average, however, the tofu soup was overcharged for $29 for its portion.
Service: we ordered takeout and experienced horrific customer service. According to the menu, the set of bulgogi and tofu soup each will have side dishes (banchan) and rice. When I got home, found out we only had one set of side dishes. Called the restaurant and they said that it doesn't matter how many sets you order, each order will only receive one set of side dishes, so you could be ordering for a whole family of 10 people you still get one set of side dishes. This does NOT make any sense and is not mentioned on the menu, the staff also said that its up to customers to ask for more when they pick up if they want, and tried to blame it on us that we did not ask for more, when its never made explicit on the menu!!! The manager then had the audacity to hang up on us!!
Honestly, I have never been to a Korean restaurant that would be so stingy to argue and save on side dishes, especially when the food is nothing to write home about. And the manager had the audacity to blame it on the customers for not knowing and hung up on us. This is...
Read moreThis place is like most other Korean restaurants I've been to before, though the interior is not that fancy. After placing our orders, we got six plates of banchan (side dishes) along with it, which included bean sprouts, broccoli, cucumbers, and kimchi. It was all vegetables. Service is slightly slow, though it seems like it varies depending on how busy it is.
My friend wanted to get the fried chicken since they had it before. We had the marinated fried chicken, which was sweet with a crunchy breading. It was quite good and the breading reminded me of nuts for some reason. The seafood bibimbap is similar to other places I've been to in terms of size and taste. It's served in a stone bowl on a platter that you can hold so you don't burn your hands. If you like crunchy rice, the rice on the sides of the bowl are cooked just enough for that crunchy texture, but not too hard. Only downside is there's not that much sauce on it. It's quite large for a single person, so if you're not a big eater, you might not be able to finish it. My other friends got the chicken bulgogi and the spicy tofu soup, which looked standard to me. Overall, a decent place to eat if you want some Korean food.
Pricing is slightly more expensive that the average Korean place, as a dinner will cost around $15-20 depending on what you get and if you have an additional dish you share...
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