I went into the mall specifically to go to Cinnabons. I have their app and was given a reward for my birthday and also had a drink reward. One reward was going to expire that day and the other reward was set to expire the next day. The rewards state "one coupon per purchase" I made one purchase and redeemed one coupon then when attempting to make my second purchase the cashier tells me I can't do that. That I could only redeem one coupon a day. They refused to take my money and let me redeem my second reward that was going to expire. I will be uninstalling the app and...
Read moreI HAVE A NUT ALLERGY AND THEY ALMOST KILLED ME!!! Literally says on the ticket 'classic Cinnabon. Apparently they don't read their online orders and just send whatever they want to you. I ordered classic NORMAL Cinnabons and they sent pecan. I have a nut allergy and this seems like they don't care about almost killing their customers. If the lid wasn't see-through, I would have ended up in the hospital after opening the box. Corporate will be...
Read moreComing here is usually pleasant. I like the customer service because the staff helps each other. they work with my questions and rewards. I beat the rush when i come in on early afternoons..whether it is on a Sunday or Tuesday. It’s annoying how cinnabon keeps updating the menu as I’m used to the classic items.however I surprisingly enjoyed the cinnamon cold brew. It isn’t their usual sweet...
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