Pho World — Restaurant in Renton

I used to dine here when I was younger, I stopped in after work and thought I could grab a quick bite to eat. I ordered the P12 and the fried chicken wings.

When the chicken wings came out I ate two smaller wings and they were fine, just basic chicken wings, when I started eating the drumsticks, they were cold in the center. I figured it would be okay since they were probably just microwaved but on the 4th wing (out of 12-15 wings which is a very large portion) it was ice cold and the meat was pink. I then let the guy at the front know that some of the wings were cold and undercooked so I didn't want to finish them. I'm too afraid to send back food so I never say anything and I try to be as polite as I can. (I do appreciate that he took it off the bill at the end even though I never asked since I did order it) He then proceeded to come out with a glove and destroyed all the wings in his hand in front me, telling me I should never order these again because it's the style of the wing (raw and cold I guess) and that all of the ones in his hand were warm. I've never seen someone squeeze 8+ wings in his hand in front of me while I was eating my pho. As I was eating he stayed around the table cleaning up in the general area and again kept telling me don't order those wings because it's a different style and tons of customers return them due to that fact. I wish I could give a 0 star rating for the whole interaction that occurred.

The Pho broth was good, the meat was delicious except for the block of frozen tendon which tasted a little funny placed in my semi warm pho. I just ate around it and after the chicken wing incident I just wanted to get out...

1000+ stars!! I ordered over the phone for my partner and I as we're currently dealing with the flu, and my mom offered to pick up and deliver it for us. The guy I'm assuming is the owner, offered to bring the order to her car for her and made a comment about how much pho was ordered. She told him that we were sick and she was delivering it to us and he said "Oh they're sick! Wait a moment I'm going to make something for you!" He came back out a few minutes later and made what I can only describe as a ginger/lime tea? It was DELICIOUS and actually has us feeling so much better. He included a whole ginger clove and a half a lime and instructions on how to refill it and make more when it ran out. When my mom asked how much she could pay him for it he refused payment and instead gave her a hug. It was one of those moments that restored my faith in humanity

Every now and then, my family and I would order from here - usually for pick up. Over the years, we have never had a bad experience; not too pricey, great portions, fresh veggies and always flavorful broth. ...until, now. The broth was unbelievably too salty. One of the orders was a chicken pho, which they used breast meat. The chicken was shredded into chunks and was so rubbery dry; it was horrible.

I'm now faced with the dilemma of "what should I do?". Do I call the restaurant and kindly advise them that im not satisfied? Do I just fix the broth and salvage what I can? Or just write my review? It's highly unlikely the owners will see this, and if I did call, it's highly likely I would get the "click". Oh well what's done is done. This was my experience. Just gotta chalk it up as another place that we won't order from...