Starbucks — Restaurant in Renton

Starbucks is a good company in itself, but the employees at this branch are amazing. I came in today,a Saturday morning, and it was packed. The drive through line was the longest I have ever seen it, so I decided to go inside. Inside had a decent amount of people as well. I rarely go to Starbucks on weekdays so I'm scared to think that it can get even busier than this. As I sat back and watched the workers do their thing, I noticed that even if they got frustrated, they never showed it and/or never took it out on the customers. There was this one lady who kept ordering and changing her drink AFTER she had paid and was standing to the end where they place the drinks they just made and the employees made her new drinks without a complaint.

My boyfriend use to work at a Starbucks, so I know almost first hand how difficult some people can be. Either way,this Starbucks was great. And if it were up to me, I would pay the employees more than they earn currently for the amount of difficult people...

Today, at 9:55 a.m., Saturday, June 14th, 2025, I had the displeasure of being acquainted with Kaitlyn at the drive thru window. I had placed my order prior online. The instructions came up and said to drive thru and tell the Barista your order name, Evelyn. That’s precisely what I did. She reprimanded me and said that next time stop at the intercom to let them know I’m coming??? (It had already said it was ready for pick up as I only live a couple of minutes away)? I wish I could get my $2.00 tip back as not only did she “scold me” she gave me the dirtiest look when she handed me my beverage! I’ve not ever seen her there before ….and I’ve NEVER experienced that kind of Customer Service from Starbucks since I first started patronizing them at the original site across from the Farmer’s Market, when I use to work for King County at The Smith Tower. Time to switch over to...

I ordered a drink this evening a little bit before closing. I took a few sips of my drink when I felt a chewy, chunky textured substance enter my mouth. I spit it out to find what looked like a chewed up piece of bacon. I took off the lid and poured out the rest of my drink and found more pieces of some sort of meat that was in my drink. The pieces of meat looked and felt raw and one piece looked bloody. And I do not consume meat so I literally vomited because of this.

Perhaps I was wrong for arriving late and so near to closing time. The employees were deep sighing because they were either tired or annoyed or both. I understand wanting to just close and not being able to because of stragglers and I apologize to the staff for holding them up.

That being said, this was absolutely disgusting and I don’t know who to contact regarding this situation and...