i came in to this place to order dinner and I did not get what I ordered. I asked the employee for 3 spicy teriyaki orders. i received 2 plain and one spicy. I asked the employee at the counter if I could please get what I ordered. She was rude and said no because I ordered plain and spicy. then the manager came from the back, she was yelling at me and she threw all the salad bowls on the floor as a act of aggression towards me and my family. i am 5 months pregnant and I felt threatened by this action. at this point I asked for my money back and she refused to do so. After I had asked a few more time she refunded me for two of three meals that I ordered. and then yelled at me to leave the store. Is this how you treat costumers belittle them and yell at them, throw salad bowls on the floor all because I wanted some spicy teriyaki. I will never go back to this location again nor...
Read moreMy parents stopped coming here for a variety of reasons. For example, they mentioned that they ordered the beef short rib, but it appeared that most of the meat was missing. I told them to give this restaurant another chance and ordered the beef short rib to see if I had a different experience... unfortunately not.
At first it looked like plenty of meat, but hidden underneath it was a bunch of short rib bones with the meat cut off. Either the cooks are taking some of the meat for themselves or the owner is trying to cut costs this way. Most of the ingredients (e.g. meat, vegetables) didn't taste fresh, although I did like the overall flavor of the food. Some of the meat was burnt, which apparently is a consistent issue here.
I'm being generous with my rating, but we won't be coming back for the...
Read moreI have been going to eat here since I was a child, nearly 20 years now, and I have never left disappointed.... until now. This has always been my favorite teriyaki place, but on this one occasion I took my wife and son to grab a quick bite after an event. I ordered chicken and beef combo, son ordered chicken, and wife ordered chicken and katsu, with 3 sides of gyozas. To start, the portions were MUCH smaller than usual, with almost no teriyaki sauce on anything. My wife had a small piece of plastic in her chicken, and I had 2 pieces of plastic in my unusually small and sad looking portion of beef. It saddens me to say that because of this experience, I can no longer attest to the quality of their food, and will likely not...
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