Chipotle Mexican Grill — Restaurant in Rialto

I think this location needs too follow Starbuck's lead with a sign on the front door that reads..."Day Off for employee stand down TRAINING".Not just for race relations but customer service techniques as well. This location is quite the busy one, but often times im left waiting trying to figure out whos the one that gloves up to help me. Everyone is too busy...till another customer walks in behind me! Then all of a sudden they magically have time "Can I help who is next?" 🤣 During Lunch this location can be exceptionally busy. So it surprised me to walked inside an empty restaurant so close to noon to cleanliness and maybe 8 staff very busy behind counter. I Noticed one lady being served and in keeping my COVID distancing I still FELT her nervousness... she kept looking over both shoulders so I gave her due space and sat down two stools away from her with my phone and Starbucks. Hasn't been maybe 50 secs with no greeting or "we will help you shortly" three of the female employees started giving me that "Oklahoma Southern Look". WATCH HIM...WHATS HE DOING HERE look. Im still looking at employees and manager in charge Louie, says something at the back sink and three people start peeking in my direction. Im feeling uncomfortable here... in my Cal Poly sweater and shorts! Nothing threatening... no military uniform. Not even a word and still waiting to be served. I eventually got to my meal order that I was craving ... but why one star? I was beginning to think someone is going to call 911 and make up something petty and trivial. There are some people in my travels that act just like scared little birds... and not knowing much better. 👨‍🎓 Well, I once again leave all of you with my off color perspectives. Just uncomfortable to stay and eat here anyways. Im done with spending my local money here Some businesses pick and choose their customers...because of something sooooo thin, is this one of them? I miss living in Japan for just these reasons. You should see how friendly they...

On October 4, 2024, me and my family went to this restaurant at 10pm. When we entered the store the employees were cleaning up. No one greeted us or said anything, they all just looked at us so I looked on the door to see what time they closed. It said 11pm. When I started to place my order I realized they really didn't have any food available so I asked will yall be cooking more food. The employee said kind of hesitant, no this is it. I asked for the manager. I asked her the same question. She told me that they are not cooking anymore food because they didn't want to have any leftovers being it was late. I said the store don't close for another hour. She said that she couldn't and walked away rudely. As I walked out the door I looked back and asked if I could have the manager name that I just talked too. The employees said that they couldn't give out that information. My husband works in management and he was very upset on how they treated us. If the store closes at 11pm it's no way they should be cleaning up and putting food away at 10pm. Someone should look into this because the store is losing out of money and customers are being turned away. Me and my family will never go to this restaurant again because they are very...

I have been to so many chipotle location honestly…

I never had issue with the food portion the staff or quality of the food by far these is the worst place to go these location …

the staff have these attitude added the small portion for amount money you’re paying ? 20.50 for a bowl ? It’s a knock off one scoop of protein, meat and avocado isn’t that how it works more like a teaspoon 🤷🏻‍♂️ I ask for double the protein for some odd reason the guy before me had a good far amount double protein I order the same ? my came less way less asking myself does the server know how to count ? …

Shouldn’t all customers have same amount of meat ?

I rather make the drive 186 e Easton street Rialto ……

Being as the service excellent staff, friendly portions fair …

I hate leaving bad feedback to any business but I feel people should be warn knowing risk management in these locations that manger doesn’t know how to run these location and train there staff about fair portion hopefully I have help any ?

Knowing the headache that awaits to bad these company doesn’t have number to contact ...