Phở 62 Grill and Noodle — Restaurant in Rialto

I went with my mom to try it for the first time. I was shocked to see how nice it looked inside and there was one more person in there and as soon as we walked in there was this man just standing there idk if he is the manager or what but it was weird just walking in and see someone just standing. When we sat down of course he came running to us giving us the menus and we looked around and then ordered our drinks first and then ordered our food we got the first pho in rice noodles in reg size both of them and he kept asking large right? And I kept saying no regular and then orders a side order of rice and he said just rice and I said yes .. Like idk if there's like a language barrier or trying to make me buy what he wants me to buy .And then a couple came in and sat behind us and they ordered there food after us and our order was ready and the waitress gave them our order and I heard them talking to that man that was just standing when my mom and I walked in .The man was telling him that it wasn't what they ordered and he said that he didn't touch it or anything and the man literally took the bowls and brought it straight to us without saying what happened and I asked him about it and he said to me they didn't touch it or ate there's nothing wrong. And I told my mom let's go bc I was like we can't get a new order bc obviously it went to the wrong table and they had it at their table for 5 min and I...

disappointed went in yesterday been there more than 5 times really good place but unfortunately is been two times already that I found a piece of hair on my plate I let a worker know and he asked me if I wanted another plate of food I told him no because I get grossed out what if another hair gets on the other plate he got mad and told me this is the second time you do this if you don't get the food their not going to believe you and this and that (like if it was my fault a piece of hair was on my plate) he was just looking at me dirty I had my debit card on the table rude old guy took it with out me telling him and charges me just the drinks another worker brought my card leaves it on the table and walks away the guy came back and was mad treating me like if ive but the hair on my plate I told him that I love that places and that I've been coming here a lot of times ...they even know my fam because they also go there often I told him to check the cameras and he just kicked me out ! I loved that place won't go there ever again though not because supposedly I put that hair on my plate but because he was being so rude and...

I don't like the curry chicken. It tastes artificial, the chicken is rubbery, slimmy and it's a strange color, kind of green. Not real chicken. But the worse thing about Pho 62 is their awful customer service. They never greet you or welcome you. They take a look at you and say, "TO GO?

If they even notice or care you're standing there. Everytime I've gone I stand there with other hungry customers like a fool, while the staff take phone orders first & talk with each other. Never acknowledge that we are standing there.

The last time I visited, I heard a lot of arguing in the kitchen between the waitress and an old woman and noticed that another waiting customer was completely ignored and he left. This place does NOT appreciate their customers. I found a better place. Not worth the wait or...