Cafe Gecko Richardson — Restaurant in Richardson

Mixed Experience at Gecko Restaurant

I recently visited Gecko Restaurant, a place I have respected and frequented in this area for years. While I had a generally positive experience interacting with the owners and staff, I unfortunately had an unpleasant encounter with the bartender, Jamieson, which marred our evening.

From the outset, it was evident that Jamieson was unhappy and seemed to have a negative attitude towards customers. His demeanor was unfriendly and it felt like he resented his job and the vibrant atmosphere of the restaurant. This negativity seemed to spill over into his interactions with patrons, including myself. It is disheartening to encounter such behavior, especially considering the otherwise exceptional service I have received from the other staff members.

I cannot pinpoint the exact reason for Jamieson's behavior, whether it was due to my age or some other issue. However, it was disconcerting to learn that he has exhibited similar rude behavior towards other customers. As I mentioned the incident to friends who were also present at the restaurant, they expressed their own encounters with Jamieson's unpleasant demeanor. This suggests a pattern of behavior that needs to be addressed by the management.

In terms of the food, I must admit that it did not live up to my expectations. The quality and taste of the dishes were not as impressive as in previous visits. However, it is important to note that the other staff members and the overall ambiance of the restaurant still held their charm. The warm and inviting atmosphere, coupled with the presence of friends, made the evening enjoyable despite the shortcomings.

In conclusion, while Gecko Restaurant has been a place I have respected and enjoyed for years, my recent experience was marred by the negative attitude and poor service exhibited by Jamieson, the bartender. It is disheartening to encounter such behavior from a staff member, especially in a restaurant that I hold in high regard. I hope that the management takes note of these incidents and takes appropriate action to ensure that all customers have a pleasant...

The place is good and vibe is nice but we had the worst experience. Giving a detailed review.

1. We arrived here at around 11:15 and google said it’s open until 2. After reaching here they said it’s open until 12 and kitchen is closed. They give a weird reason to it which doesn’t make sense to us as a customer.
2. we asked the waitress (she was really sweet) if we can order food from outside and eat on the outdoors, she said yes we can do that. The food had arrived and as soon as we opened the box of wings, the MANAGER ran up to us and started being very rude saying close the boxes and take it to your home and eat. If that was the case there were many places open with food and good drinks, The only reason why we stayed back was because they said we can get drinks and order food from outside. The staff themselves have a different sets of rules for the customers so everyone going here make sure you clarify your doubts with everyone present here, including the chef in their kitchen(if he has some unsaid rules) THE VIBE & DRINKS were really good for a Wednesday evening. The waitress was sweet but manager is rude and needs to be trained about customer service. There is always a polite way to deal...

I’ve visited two separate occasions with coworkers. I liked the size of the location. It wasn’t too small, nor too big. There’s a bar area, general seating, and an outside patio. The cafe is self-seating. Upon entering both times, I noticed the huge lack of diversity in the customers. This kind of made my sensors go into overdrive, but I was already there and decided to give it a chance. The food was really good for the price point. Another thing that made my sensors go into overload was that I was bought a dirty cup of water with a very visible lipstick stain on the cup. It could’ve been that the waitress mistakenly didn’t notice, & possibly would’ve taken the time to choose clean cup had she noticed…I did utilize the restroom & it was really clean.

When I went for the second visit, it was on a Saturday around brunch, & it was very family heavy. The first time was on a day where my coworkers and I got off early from work right before Christmas holiday, & it was teacher heavy.

All of the downsides are not terrible things that the restaurant controls, but they are something to be considered in terms of comfort and...