Waffle House — Restaurant in Richardson

I had been to this Waffle House 7 times before and the place was decent for a small diner. But this past time I had come to this location, my experience was beyond words... not only was the service bad and we felt discriminated but the establishment's employees had lacked integrity.

Our server's name was Ashley. Our party was 5 people, all UTD students. When we sat down she looked at us and said "It's gonna be a while, there is an iHop across the road..." we told her we don't mind waiting. And a moment later asked her how long the wait would be, she replied "Don't know. iHop is across the street." My friends were upset with how rude she was being and we all decided to leave. My friend mentioned this was his SECOND time being asked to leave from Waffle House. I honestly didn't believe it since I had never had that type of experience there.

Moments later (on our way to iHop) I realized I had forgotten my phone and came right back (8 min later). There was a new party that Ashley was serving at our table (she had given drinks and everything).. I didn't say anything about it and said I was looking for my white iphone 6 and that I left and that I need it since my ID was with it. Ashley looked at me and said "Didn't see it. Doesn't look like you are getting it back. It's gone." I thought it was a weird comment to make since she really didn't even look? but asked her to let me know if anyone returned it. The family sitting in the booth next to us before we left said that she had not seen anyone else at the booth after I left besides that current table and our server.

Later on, I realized that someone had turned back on my phone right outside of Waffle House, around the time in which a 5-6hr shift would have ended... I wouldn't be surprised to see our server using my phone now.

I honestly give servers the benefit of the doubt if they aren't doing their best, and have always given them the utmost respect since I have been a server before as well. But I can not believe the service given and the restaurant's lack of character. I felt wrongfully judged and basically asked to leave.

I do not recommend coming to this location and if you do consider hiding all your belongings and maybe even taking up their Highly Recommended suggestion of just going to the iHop down the road. At least you know that they would have more integrity as a business to give...

Sooo, where to begin!!! This was my second time to run in and grab an order togo. It was just bc it was across the street from my work and i THOUGHT it would be convenient. 1st time i went in i wasnt even spoken to and when i finally ask where i needed to place an order the lady was rude. The store was very dirty and no one in the store was polite or even could smile at anyone.

The 2nd time i ran in to grab something it was worse..... dirty as hell. i got my order in this time since i knew this time to just butt in and ask someone. I sat down to wait on my food TOGO and while sitting there for about 25 mins i saw 2 ppl leave without getting any service. One lady sat down and NO ONE even spoke to her, much less looked at her. so she left cussing. The other guy came in and just stood there for a couple mins and then tryed to sit at the counter top bar area. One girl said rudely... can you not sat down till i clean that off................... the guy was like, SURE then stepped back and gave me this look like OKKKayy! Then after she didnt come clean it off for about 5 mins he decided to leave He ask me if i had order and i told his yes.. He just left after that.

The Lady the SEEMED to be in charge at the time was running around with an attitude towards the other employees there. Throwing her hand up and just showing everyone in the store that she obv didn't have things handled, very poor management. she was extremely rude to the staff and the staff was very unpleasant to anyone that was there to get service.

The place was very dirty and and after reading some of the other comments from other ppl .... i will be telling all my employees here to not go to that place, even if it is right next door! Someone need to show those ppl some customer...

Waffle House is essentially trucker stop bathroom vending machine food served over a warm goop of sugar and corn syrup.

That being said, I've been to many Waffle House's in my lifetime (especially since they're like McDonald's in Georgia). This one was one of the better ones.

Usually when you walk into a backhouse waffle house, there's a very heavy smell that ranges from musky older gentlemen to boiled sweat and eggs. This waffle house only smelled like sausage and waffles and all things sweet. I was taken back by this. The restraunt is clean, the tables are well tended to, and the staff was friendly beyond years. It was 1am and I walked in with three drunk college students and our waitress handled us with great care.

There was No hair in my food

What took me by surprise the most was the bacon. In some way I can always depend on the fact that the bacon will always be burned (usually because the cook is a younger man or the overworked manager) but you can pull the rugs under my feet with just how taken back I was! The bacon was actually cooked to perfection! Nothing was burned and it still retained a little bit of the oil. The waffles were warm and fluffy, the sausage was juicy and chewy, hell even the hash browns were done right (I'd recommend smothered and country). There was never a greater moment in my life that I wanted to kiss the older black gentlemen that was the best god damn waffle house cook in the whole world. I don't know who was working on March 17th, 2018 on the grills but god bless your soul for taking pride in your work. If I wasn't so high I would've given you outloud and proud praise.

Overall possibly the best waffle house I've been to.

Hard recommend for anyone wanting the waffle...