Sterling's Restaurant - Queensgate — Restaurant in Richland

Adrianna is my favorite server.

This place is very neat, clean and cozy. There's lots of seating which is good for large parties. There's a big salad bar. The staff is usually very knowledgeable but always friendly. My only complaint is the $26 ribeye I got last week had literally zero flavor and was very tough. I think it was cooked from a frozen state. The mashed potatoes were pretty and had lots of parsley, but, again, little flavor. The brown gravy was so-so. I'm trying the shrimp fettucine alfredo today. I hope it's better. The little salad they brought me has mostly crumbs instead of croutons. :( On July 12th I came early for breakfast. I got the eggs, sausage, grits, biscuit and 2 pancakes. Cheree (spelling?) cooked my meal. It was very good. The grirs were not crunchy, the pancakes and biscuit were enormous. Eggs were perfect. My server, Christina was very courteous, friendly and efficient. Esteban, the cook, is said to be very good, but I haven't had anything cooked by him yet. Very happy with my experience today.

21 Jun 2018...placed a to-go order at 6:45. Was told it would be 10-15 minutes. Actual time was 35 minutes. I requested butter on the side, twice, it wasn't there. I asked for extra well done eggs. They were not well done. I asked for salt packets, I got a 2 ounce souffle cup more than half full of salt. I don't know what I'm doing wrong. This type of thing happens every time. If it was only once in a while, I'd overlook it. But it seems to me that Sterling's hires attractive, fit female servers who are only attentive to male customers. With me, they stammer and stutter and ignore me. I guess I'm just a big...

The salad bar was good. Our entrées were awful. For the price we paid we expected decent food. My husbands medium rare steak was well done. My chicken cordon bleu was awful. The chicken had ZERO seasoning and tasted like charcoal. It tasted like it was defrosted in the microwave. The steak had ZERO seasoning. I thought ok we can fill up on the soups. They were bland as well. Nothing had seasoning. Salt and pepper go a long way, but it seemed like they just refuse to season anything. I took one bite of my cordon bleu and didn’t touch it again. The waitress checked on us and noticed I hadn’t touched my food but didn’t seem to care. We paid and left. I did say that the cook forgot to season everything, and she just said oh sorry. It’s Not her fault, but was highly disappointed! I brought my food home to my dogs since it was expensive, and they wouldn’t even eat the chicken. That right there said it all. My son had spaghetti and meatballs and he didn’t even eat it, he said it had zero flavor: My daughter ordered the chicken Alfredo and ate the noodles but not the chicken because it was so gross. I was really wishing something would have tasted good but nothing was good. I usually never write negative reviews because the cook could have just been having an off day, but I physically feel sick now and so do my kids so I thought I would give you guys a heads up. Like I said this could have been just a bad day, but it was bad enough to say something. We didn’t make a scene just paid and left. There were SOOOOO MANY FLIES! That was a red flag right away. We mentioned it but they said it’s normal there. I hope everyone else has a...

First of all - this review is contested. My wife and daughter, both of whom cleared their plates, would rate at 4.5+ stars. I’d rate it at 2.0 stars without much fanfare. So 3 stars is a fair compromise - maybe 3.25-3.5 is fairer.

I had a bacon Bloody Mary, a delicious beer, and a bleu cheese burger. The Bloody Mary was nothing special. The mix was probably not homemade, and it definitely wasn’t a free pour shot - which kind of matters at $12/drink. The beer was in a bottle, not tap, which is a bummer cause a 16oz glass really deserves a tap pour. A 12oz bottle doesn’t fill that glass, and it’s uneconomical due to the $7/beer price tag.

My burger was below the quality I’d expect from a Bob’s or similar burger joint. It was fine. It was edible. It wasn’t like, $16 good though.

Like I said - my wife and kid loved it. Clean plate club for the ladies. My lady had scallops and shrimp served over spinach. It was $30, contained three scallops and four shrimp. Again - uneconomical price to portion ratio. She felt it would be more valuable at a $20 price point.

The kid had the chicken fried steak, and I got a bite of that. I found there was little seasoning to be found in the steak, breading, gravy, or hashbrowns. Kiddo and I agree that it was behind Magill’s, SagePort, Frank’s (Spokane), and Satellite (Spokane). Per our review - probably not top 5 in Eastern Washington.

Caveat - this is my review so my opinions, and to reiterate, the women are their whole plates.

All in all, $120 after like $30 in tips, decent enough but probably not gonna become a...