I visited this Subway location because it’s close by, but my experience was disappointing. While ordering, I requested Italian Herbs and Cheese bread, as did the gentleman behind me. The solo male employee informed us they were out. However, I could clearly see three Italian Herbs and Cheese footlongs in the rack behind him.
When it came time to pay, I used a $100 gift card. The employee grabbed the gift card out of my hand during the checkout process and then claimed I owed a remaining balance. I checked the receipt, which clearly showed my total was $0.00 with a remaining balance still on the card. It felt like he was trying to "confiscate" my card, so I had to take it back from him myself.
I sat down to eat my meal, and about 15 minutes later, another customer, a larger man, came in and ordered a sandwich with Italian Herbs and Cheese. The employee then magically pulled one of the three visible loaves from the rack without hesitation.
This wasn’t the first questionable experience at this location. On a prior visit, I witnessed a man and his young daughter (around 6 years old) walk behind the counter without any proper hygiene practices and make two sandwiches while the same employee stood by, watching. Meanwhile, the employee forgot to notify me that my sandwich was ready for pickup.
There are serious concerns with the practices and professionalism at...
Read moreI WAS a regular customer at this location until today (8/12/23). I placed an online order like I usually do anytime I come. I went inside to pick up my order and I noticed the Indian lady was waiting for me to insert my debit card. I told her it was an online order and she just kept repeating “sorry, I don’t have an online order”. I showed her my email receipt for the order and ALSO my bank account so she could see the money was taken from my account. She still proceeded to say “your order isn’t on my screen..I don’t have it”. I showed her the email receipt again so she could see I placed my order at that location but she kept saying “no, no”. Then she told me I could look at her screen to see for myself that she didn’t have my order. I looked at the screen, I pressed “incoming orders” and guess whose order comes up???? MINE!!! She’s been working at this location for as long as I’ve been coming there so I know she knew she should have pressed the “incoming orders” button. I don’t work there and I had enough sense to press the button. I don’t know if she thought I was trying to steal but as a regular customer, seriously?? I am very disappointed and will not return! The Indian man is MUCH nicer than she is but unfortunately he wasn’t...
Read moreI ordered a chicken breast sandwich and the female employee starts dicing the chicken breast and cut her hand, which bled on the chicken. The female Indian owner and husband saw this and jumped in to finish cutting the meat. The husband had his poker face on like he didn't see anything and his wife all of a sudden became very talkative. I knew something was up. She put that bloody chicken meat on my sandwich! Indians don't believe in throwing anything away and they also will get you very little and charge a lot. I will never eat at a restaurant ran and owned by Indians because they are nasty. If your food hits the floor, they will still serve it to you. Disgusting! Please don't eat here, nasty people if any food hits the floor they picked it up and...
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