Waffle House — Restaurant in Ridgeland

The employees were really sweet and I went in to order a to go order. As I waited on my food, I noticed many things...the employees were very nice, they worked well together and even though I saw that one employee was trying to get together their money and things at the end of their shift, a few people came in to eat in. Not only did he stop trying to get all his orders together and counting all his orders for the day, he took the time out to wait on the people. All the employees were working together great and they were very nice and helpful towards each other. The work and customer areas were both clean and I even saw them clean up as soon as possible when someone else left. They were busy, but they still took the time out to continue to clean and make sure the customers were taken care of no matter what. My experience with them was great. They were patient with me and the other customers and were very sweet and made sure all the orders were correct too. I saw that they all were kind towards each other too and that makes a great difference when working with others and making sure the customers are happy. The food is delicious and I would highly recommend this particular location. I have health problems and my memory is not great, so they were also very patient with me. I did not have to wait too long at all and the food was just like we wanted it to be. When we go to the Waffle House, we love going to this location, not because it's the closest one, but because they care. I loved seeing them all work together to get the orders done right and still waiting on the customers in the restaurant too. I definitely enjoyed my meal and I appreciate their service and their overall experience. There was a customer who was sent by his wife and he wasn't sure if he went to the right location because he had a call-in, but even though they didn't have their call in, they took the time out and fixed everything for the customer and had it ready in no time. The employees were very sweet and did even though they were busy, they took the time to still make sure the customers were taken care of and cleaned up the tables where other customers left. I am very happy...

The ONLY reasons why I go to the Waffle House on County Line Road is because it's a walk away,the only place I can get a steak at a reasonable price,and be because my relatives love their food (as do I but I can walk to McDonald's,at least their food is cheaper and quicker for the most part despite their food also being incorrect). The employees are rude,ratchet,and very slow with their orders. I was called Urkel by one of the former workers,they misunderstand what I be ordering even though I've been to that Waffle House since 2018,and just recently on May 13th brought up how rude I was to them on May 8th (due to waiting over 30 minutes to be served),even though I was in a better mood on May 10th and May 13th till one of them brought up the subject. Then today one of them claims she could have me banned from going there again. I don't respond well to threats and she's in no position to talk when she broke one of the mugs there on May 8th. Night time visits are convient as I never had a problem with the workers during that time but overall the Waffle House on County Line Road is a excellent example of good food with high prices can be served by bad people with low...

Wed March 1, around 8:15 I walked in to place my order. I was a first time customer at this location and my last. No one greeted me as I walked in but as I waited for my food .... the all female workers did greet the men that came in I noticed... 😆. The woman that took my order was stone faced , hard, serious, direct... border line rude because she had no customer service/ rapport skills. Idk, probably part of her bad rapport came from a sign that I noticed on the door which said be kind to our employees they showed up for work today. I totally agree to that statement. I am a 61 yr old very kind nice lady and always treat ppl as I want to be treated. ... so I get it but on ther other hand I/we customers showed up to spread their money at your expensive restaurant not to not be treated with the same kind respect from your employees.

And the foo wasn’t good .. grits nasty , eggs fried to hard. The waffle and sausage was ok.

But don’t contaminate my food by placing a jelly pack in my food touchingly it. Put that stuff in another bag. In addition if I asked for another butter and a jam ... don’t roll...