I have been frequenting this franchise location for about two or three years. during the change over from the previous owner there was a bit of a drop in quality but since that time it has rebounded. Typically, i stick with the wing or fish combos and they're about what you would expect...they're good (not great but not bad).
I do have concerns about the cleanliness from time to time. I order my food to go as sometimes the tables appear to have not been wiped down and the floor area around the fountain drinks is constantly sticky. Recently, I have witnessed people placing their children to sit on the counter (yes, the same counter where food is placed when ready); the employee did not correct them or let them know that they cannot put their children to sit there. In addition, the employee present did not clean off the counter until I commented about the unsanitary nature of what had occurred.
I rate this place three stars due to the food and convenient location but the cleanliness issues make me question whether to continue spending...
Read moreThis WAS my favorite place. But not anymore. I called 25 min ahead, come in the store. It takes ten min more before I go up and say I've been waiting a while for my order to be called. The young lady says sparkly "well did you come up and tell us you were here"? With an attitude. You could have said that nicer. I pay, and still as of now I am waiting another 20+ min AFTER paying... what was the point of calling in?! They don't start until you pay?! I'm beyond frustrated, and got zero apologies from the Counter girl or anyone else. Just more attitude.
The chicken is amazing though, and the owner is nice. I hope she makes changes because this isn't the place I remember. Kindness and not wasting customers time goes along way. Still don't have my food
Update: Now the worker lady is basically snickering at my misfortune at this point, as I came up when the next order was up, and it still wasn't mine. It was a ladies that came in 20 min after me. Wuuuuut.
Awful customer service . I didn't even order a...
Read moreI don't eat chicken. Was asked to stop at this place by my neighbor and pick up some tenders. I live four minutes from this place and when I gave the "meal" to my neighbor, he said the product tasted like "it was OLD FOOD!" The fries were hot and delicious but the chicken tenders were hard as bricks and TOO crunchy to be called "crispy". I told him these Asian carry outs' are death traps. The food is NOT prepared as if prepared in your own home. Over seasoned not allowing you to enjoy the flavor. You are wasting your time purchasing food from these people that don't even respect the Black Community nor investing in our Communities.
Keep your money in your pockets and give up this terrible way of eating.
When an enemy sells to you, he sells the worst of the worst products enriching himself by taking without regard...
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