Aliberto's Jr Mexican Food — Restaurant in Riverside

I understand that many people dream of becoming entrepreneurs or owning their own businesses setting their own schedules, creating their own menus, and having control over how things are run. That’s a great ambition. However, when you’re operating under an established brand name, I believe it's essential to uphold the standards and reputation that come with it.

Alberto’s is a well-known Mexican food brand in the U.S., and it’s built a strong following. Unfortunately, I’ve noticed that some of its locations particularly those operated by Hispanic families tend to be in poor condition. Many feel culturally exclusive, not very welcoming to non-Hispanic customers. Even when they are polite, there’s often a noticeable atmosphere of discomfort, as if you don’t quite belong.

In addition to that, the cleanliness and food safety standards in some locations are concerning. Items are often left out in the open without proper storage or temperature control. For instance, I saw food sitting in what looked like a rice cooker, uncovered and without any heat lamps or lids. That raises serious concerns about freshness and safety.

I want to be clear: I’m not trying to tear down a business or a community. My intention is to share my perception and raise awareness. I believe businesses especially those representing larger brands should maintain a strict code of conduct and present themselves well to the public. Consistency, cleanliness, and customer care are all essential for long-term success.

Please be cautious when visiting, and I encourage these businesses to reflect on how they can better uphold the standards expected of the...

This food made me sick right after eating. The salsa containers looked like they was put in the fridge from the day before and then put back out the next day. They weren't full and the serving spoon had dried up salsa on it. When we asked for fresh salsa, the worker just poured new salsa in what looked like a old salsa container, when he should've switched out the old container/serving spoon for a fresh clean one. I ordered a burrito with bacon and it was more fat than bacon, I had to keep removing the fat after every bite, to finally I opened the burrito and picked at it with my fork. My friends burrito was the same way more fat than meat. We tried this place but won't be...

The last three times we went here the place was empty. Literally zero people! It's probably because the girls who work at the register are the rudest and most disrespectful people I've ever met! They look at me and my family like they hate us. They absolutely will not talk to us even when we say thank you there is no response, just dirty looks. I've never felt so unwanted in my life at any restaurant ever!

We will never go back! I'm sick of the attitudes and the inconsistencies in the food. The meals are never the same. Its burnt, or it's glorious. You never know what it's going to be. Expect the worst and hope for the best doesn't...