Burger King — Restaurant in Riverton

The employees had a hard time speaking English and the food was ok but my boys had to have separate meals because their system crashed and while 2 of my boys had finished their meal I was still waiting to order a whopper for my third boy I was standing there for 15th minutes not knowing what was going on and with the whole not knowing what to do. It was supposed to be a showboat before school starts again get together, it ended up being a jalapeño nightmare for one of my autistic kids who can't take spicy food, a burger not a whopper for another of my autistic boy and my adhd boy fell asleep because it took so long for him to get a whopper while he watched the others eating... the soda machine was out of everything the ketchup dispenser was empty and they gave us 4 envelopes of ketchup to make up for that which was embarrassing to ask for more, it was kinda very lame for them they were so excited to go there to realize it was such a bad experience they want to go to mc Donald's next which would've been easier since the bangerter highway made us drive a city away as a detour to get to the burger king... the place was empty...

Blonde guy at drive through tonight was not polite and rude. I ordered 2 kids meals and no toy, asked for fry sauce he said ok. I ordered a big king with no onion in a medium meal, it was smashed like someone made it and smashed it with their hands.. I also ordered a whopper with no onion or tomato add bacon and cheese. Did not get any bacon even though I paid extra. The blonde guy said he would put fry sauce in the bag and to pull forward right past the trash can after handing me drinks with no straws or recipt to wait for our food so we pulled forward and waited and got honked qt and then the blonde guy came out almost after 30 mins of waiting with my family and he didn't put anything we asked for nothing e trash we paid for nor did we get the toys or anything else for the kids meals food was smashed and he just walked out looked at me handed my bag and said here and walked off.. I worked at burger King and know for a fact that how I was treated and how they handled my food as well as the wait and forgot half our things is not okay to treat a customer that way. Very dissatisfied and will not...

We all know fast food restaurants are hit and miss it all depends on the employees the time of day, etc. Today post dinner rush I was in this location was pleasantly surprised with how fast I was Greeted, and how fast my order was taken the order taker smiled and was very friendly. I knew right then I was gonna have a great experience at this location. I ordered the mushroom and Swiss burger combo was pleasantly surprised with the taste. Thought the burger could be a little bit bigger for the price. But with inflation, I’m not sure what to expect anymore. My fries were hot. They had just enough ketchup for me and upon me, letting them know the ketchup container was out. They promptly reacted and refilled the container. Wow don’t see that too often. I also ordered cheesy tots which also worked pleasantly warm, not over hot and not cold. Also, while I was dining in, there was no lack of busyness from the employees one of them came out to the lobby and started cleaning and sweeping because it will leave my eyes, Thanks for taking such pride in your location and in the...