Jalisco — Restaurant in Roanoke Rapids

Was really excited to go here and finally went with my aunt. She ordered a taco salad and i ordered a vegetable bowl. The waitress came back with something that looked like a fajita in a taco shell bowl which was nothing like the description and my aunt doesnt eat onion or bell pepper. When she pointed out the issue, the waitress had an attitude, walked off and came back several minutes later and took the plate. A man came back later and slide a taco salad that was mostly lettuce burying shredded chicken and a bunch of refried beans at the bottom. My aunt tasted it and couldn't eat it. My poor vegetable bowl didn't have the mushrooms or guacamole per my request, but it was NOT grilled vegetables. It tasted like thawed frozen bell pepper onion mix that was sauted, then put over a bunch of wilted lettuce, some black beans poured to one side and mushy rice on the other. The only seasoning was a lot of salt. Just mushy wet and salty. I ate as much a i could stomach, being that it cost almost $11... but i didn't want to make myself sick.i mean it was soooo SALTY . So we both sat with full bowls of food and i guess the owner come over with the bill, didn't ask how anything was,. Most restaurateurs are concerned when they see their food is untouched food... not this guy loll. Was in there for maybe 20min tops and most of that was spent waiting. i paid $27 and some change to fill their garbage can.

A few coworkers told this place was good... is there another restaurant in town named Jalisco and we went to the wrong one?? 🤔🤔 i was finessed out of money today . Back to the food truck in RM it is. I wish i took a pic of my aunt's struggle taco salad. Here is my...

My daughter & I visit at least once a week, sometimes twice. The food is usually very good. I know they are understaffed at times so I don't even complain when my order isn't right. Portion size is good. The service is usually good, depending on the server. Sometimes it can be not-so-good but I don't complain. During my most recent visit, I presented my discount card for a free cheese dip with the purchase of two entrees I had three entrees on my ticket. My server came back to the table & informed me that I would have to purchase two drinks to get the cheese dip free. I showed him what the card said and he repeated that I would have to get two drinks. Normally, my daughter orders tea but during this visit we all ordered water. The manager/owner came over and said that the offer was not printed correctly on the card and she asked that they be corrected. I think it is unlikely that they will reprint a fundraiser card. Anyway, the manager/owner took the cheese dip back since I wasn't buying two drinks & didn't wish to pay full price. I have encouraged so many people to try this restaurant and treated many people to dinner here. This most recent experience put a bad taste in my mouth. I don't ask for my money back or complain when my order isn't right and they made a big deal over cheese dip. I do not know if I will return to this restaurant any time soon or at all. They do have the best Mexican food in the area but customer service is very...

I was excited about getting tacos today as today is Taco Tuesday, and they are only $1.29. My colleague placed an order for us. I ordered 2 soft and 1 crunchy shredded chicken tacos and sliced avocado, and she ordered a ground beef taco salad. While she was placing the ordered I asked her to tell him that my last order, I didn't receive my side of sour cream (.50-$1) I purchased. He didn't understand her, so I told him when I got there. "I said the last time I was here, I didn't get my sour cream." He asked me if I remembered who it was that I placed the order with, and I responded," No, but you checked me out. " He said," I wasn't here last week ( with a big smile, as if he had caught me in a lie), "I responded. I didn't say last week. I said the last time I was here."He said when was that?" I responded a month or so ago, and I said, don't worry about it." It was not worth me continuing to explain when it was clear, he had no intentions of making it right. When I got back to my office, I started to eat my soft shell. They were cold. The chicken wasn't Luke warm. And to my surprise, my crunchy taco was beef. I don't eat beef and didn't order beef. I didn't bother to call back. For the above reasons, sad to say I have no intentions...