The Honey Baked Ham Company — Restaurant in Roanoke

Wife and I visited in late afternoon prior to closing hours however due to low customer volume the registers had already been closed out for the day so we said do you have ham do you have this side you have that side and he said yes I can get them for you do you have a credit card we were able to after he'd already closed for the day purchase $55 of food with credit card even though he did not have to take care of us many other businesses would have told us to come back the next day having been in food service and customer service for decades what I observed that afternoon was way above and beyond the call of Duty to the community and customers truly this is a shining example of the kind of business that we should patronize I consider this opportunity to post a privilege and honor staying safe in the...

This is January 4th 2018, and I visited HoneyBaked Ham for lunch I am very very very disappointed. The place is cold inside. I asked for a ham sandwich and nothing but ends was placed on the bread not a complete slice. I pay $8 and some change for this sandwich and it should look nice. The lettuce was old and I told her that. My main concern is serving me end of the ham and also cold inside this establishment it is 20 degrees outside and his place is awful it's cold and he's cheap the owner is very cheap and I don't like it. I am calling the Health Department ASAP because it's so cold inside the workers were cold...

Terrible service and equally terrible food. It took 20 minutes to get our salad to go. My wife's wife's salad was made from the leftovers from mine. We called later to complain, and the manager told us we would get two more free salads by giving our name the next time we were there. I called in advance to make sure everything would be ready. When I explained our situation to the guy who answered the phone, he mumbled something I did not understand and put me on hold. They never picked up and my subsequent call went to their voice mail.

Won't ever be going...