Pizza Rustica — Restaurant in Rockaway

Changed review at the bottom of this review!!! Normally I would be pleased with them. They have these things called pepperoni chips which is like a small stromboli cut into pieces. Got a few orders the other day and they were amazing and priced good. Well I just went in there and there was some left so I said I would take them. He put them in the oven and his wife came to ring me up. She asked what I ordered and I told her but said i wasn't sure how many were there being that it was the last of them, I did tell her I noticed some pieces were so small they couldn't be considered a regular sized "chip"( which by the way was just a piece of bread nothing inside it) she looked In the over and charged me for one order. Next her husband comes out and says she charged u for one and u have two orders 12 exactly. I stated she charged me that after she looked In the over and noticed how small some of them were . So I had to pay for 2 orders when 3 pieces alone equal up to one regular "chip". I'm quite upset and I feel i was totally overcharged . I get them and go to eat them and most are rock hard so not only was I over charged I couldn't barely eat them anyway . I WON'T BE GOING THERE ANYMORE!!!!

4/24/19 co-workers went in there today and the owner sent an order of the pepperoni chips for me free of charge. I greatly appreciate the gesture . These pepperoni chips were delicious !! Nice and hot and fresh !!! If I could remover my original review I would but I'm not sure how to so I figured I would add...

My friend has been ordering from this place for a couple years now, has never had a problem, and has genuinely enjoyed their gluten free pies! Last night, she ordered 3 pies and a giant salad for a party of about 5 moms and their kids (ranging in age from 13-17 months). When I bit into a slice of spinach pizza, I was about halfway through when I noticed something sharp in my mouth (clearly not spinach). When I spit out the bite, I noticed 4 individual STAPLES had come out of my mouth. Appalled, I checked the next bite I would have taken had I not noticed and there was a CHUNK of about 8-10 staples hidden under a clump of spinach. Luckily the babies hadn’t eaten that pie! When we called to complain and ask for our money back, the man who ever so rudely answered the phone demanded all of his pies back! To do what, resell them? When the delivery guy came back, he gave us a portion of our money back but not an entire refund. When I woke up this morning, I had food poisoning and I am still trying to recover from that. I’m hoping I didn’t accidentally swallow a staple, because that would absolutely be a lawsuit waiting to happen. Not that these guys seem to care. NEVER order from this place, I wouldn’t wish this upon anyone. Especially those of you feeding your...

Pizza Rustica is the definition of pizza heaven! If you’re looking for variety, flavor, and quality, this is THE place to be. With a vast selection of mouthwatering slices, each one crafted to perfection, there’s something for everyone. Whether you're craving a classic margherita or feeling adventurous with a slice piled high with gourmet toppings, Pizza Rustica has you covered.

But what really makes this place stand out is the outstanding customer service, and I have to give a special shoutout to Carlos! This guy is a gem. Even with a packed line of hungry pizza lovers, Carlos handles everything with the patience and friendliness of someone who truly cares about his customers. He never rushes you and takes the time to make sure your order is just right, all while keeping a smile on his face. In a world of fast-paced, rushed service, Carlos makes you feel like you’re the only one that matters, even during the busiest hours.

Pizza Rustica doesn’t just serve incredible pizza—they offer an unforgettable dining experience, thanks to the amazing staff like Carlos. Whether you're a regular or a first-timer, you’ll walk away with a full belly and a smile every single time....