Burger King — Restaurant in Rockford Township

My husband and I were on our way to Chicago for a memorial service for our son who was a fallen firefighter. We were in a hurry and wanted to have something quick to eat while on the road to the city. We went to the drive thru and boy was that a mistake. Your employee, who is nameless as we never even got a receipt (see previous reviewer), was rude and very sarcastic. I was trying to order two Whopper Jr meals, but wanted no ketchup on mine, just mayo. After several attempts at getting this rude woman to understand this (who by the way was making sighing noises over the intercom), we finally got our order though. Or so I thought. As we started to eat while on the road, I discovered that my Whopper Jr was nothing more than a tiny piece of meat hidden inside a bun with JUST mayo. Nothing else. No lettuce. No tomato. Nothing but mayo. If I wanted a plain burger why would I have ordered a Whopper Jr? Needless to say, this did not help our day. We won't be coming back either. We were there on Thurs July 18th at...

Worst BK I've ever been to!!!! Rude employees, they don't listen or care about what your saying and the food was disgusting!!!! I ordered a spicy chicken sandwich meal and asked for a medium and got a small. The girl at the register didn't know if I could substitute anything for my fries and didn't care to ask another employee if I could. I got my chicken sandwich and it was old and hard so I asked for another and they brought me another sandwich that was just as nasty. So I go back up to the counter and the manager asks what's the matter and I told him I asked for a fresh chicken patty and he says "oh you wanted it fresh from the fryer?". So I just asked for a refund at that point. Wouldn't recommend this place to anyone unless you want to get sick from being served old food that's not correct serving...

Ordered on the app before breakfast ended, they told me it was over. Charged me though so I went in the next day. Instead of giving me my order she gave me something else. When I called the manager told me that this is what I told her. Honestly? This is America, why would you have Spanish speaking people taking the order and in charge?; Do I live in Mexico? Is there a need for me to speak Spanish in America? Hell no! YOU NEED PEOPLE THAT SPEAK ENGLISH DEALING WITH THE PUBLIC. That would be like hiring me in Mexico, I wouldn't be able to understand. As a manager, YOU NEVER ARGUE WITH THE CUSTOMER! You are a sorry excuse for a manager! Last time I will EVER order at...