Subway — Restaurant in Rogers Park Township

I visited this location about 9pm on a Monday. No line no crowd, my boyfriend had placed our online order as we made our way to this store. The sandwiches were being made as we arrived, the employee began to wrap up the toppings as we noticed the sandwiches were made incorrectly. One sandwhich had been given toppings and dressing that weren't requested. I get it, accidents happen. However when a customer points out the mistake, it certainly isn't customary for the toppings to be scrapped off the sandwhich. The employee did just that, he began to scrap off the toppings, when addressed that this was a problem the employee became visibly annoyed. I have never had an experience where the restaurant just took off the problem, rather than remake. Had we not been in store, we would have recieved a sandwhich incorrectly made, by an employee who couldnt be bothered to give any consideration. People have allergies, you wouldnt want a sandwhich with residue from toppings...

The lady here will do her best to make you feel guilty for bothering her for a sandwich. If you dare to want a sandwich after 9 or 10pm, expect an uphill battle. I live right around the corner, and this place is a last option for food. I've decided to just stay hungry on nights where this Subway is the only thing open. She will refuse certain types of bread, condiments, and any other ingredients if she feels that they are too inconvenient for her to go into the back and get. Dont consider any of their post hours to be accurate. She closes when she wants, and with seemingly little consistency. The only consistent thing about this place is that you'll leave...

I ordered a tuna sandwich with 9-grain wheat bread, I even asked the worker twice (who was a black guy) and he told me “yes this is 9-grain wheat”. After I bought the sandwich I tasted the sandwich and it had a sweet flavor because the guy gave honey oat bread instead of 9-great wheat. I came back with my mom and the guy began lying saying that I told him that it was honey oat that I asked for. He refused to give some kind of refund or do something about the problem. He was very disrespectful saying that we can go to any grocery store like CVS to buy another kind of bread !!! Very unpleasant experience !!!! I will not go back to this subway...