I got a crunch wrap supreme and my bf got a chulupa and two sodas. He started eating his chalupa and commented it was mostly lettuce, I looked, and definitely agreed. I started eating my cruchwrap and it wasn't very meaty but it's a crunch wrap so sometimes the meat slides down. About halfway through, still very sparse on meat so I took it to the counter and ripped the tortilla opened to reveal very little meat. The cashier agreed. After discussing it with 3 other employees, they agreed to make another one. I heard the lady telling the man cook to twist the tortilla so the meat spreads out. I commented to the cashier that it was a matter of lack of meat not spreading. Where is the meat? She agreed. Took the new one to the table, very little meat. The last third had pretty much NO MEAT. I took it to the counter just to explain I was unsatisfied and didn't want another one but just to show them lack of meat and ask them to throw it out. Cashier agreed there was no meat, again. The manager came from the back trying to again claim it was just "not spread out". I never have that problem at other taco bells, and if that was the problem the first time why was it still the problem the second time? It wasn't. There was maybe 3oz of meat on a $3.50 item. The cook, Carlos then shouted from the back that he made it right and I was standing right there with quite a bad attitude. The manager allowed it to go on and didn't even apologize. Summaria, the cashier, was the only one who did. She did a better job than the blase manager and the RUDE ass cook. I explained that I didn't deserve his attitude, and that I didn't want anything except for them to understand why I was unsatisfied. Worst food, and worst staff except summaria. Never again. Check my photo upload for a pic of the meatiest middle part of the supposedly fixed item, not even a thin single layer all...
Read moreLet me start by saying I love Taco Bell. But for real, I love Taco Bell.
Having said that, it is important that you know that this is the Taco Bell where dreams die. This is the Taco Bell that uses unicorn meat in their tacos because they will take your happy anticipation of delicious food and turn it into something dark. They have clearly been trained by the CIA or other high level agency in “enhanced” interrogation techniques. The first thing you’ll notice is that the restaurant is so hot, so, so very hot that unless you are Bedouin you are already uncomfortable the moment you enter. Then no matter if there are fifty or zero people already by the registers you will need to commit some large chunk of time, which you will never get back, to standing in the heat and trying to remain calm. After 20-25 minutes have passed you’ll be either notified that some key component of your order is not available or you’ll go to try and get a drink from the fountain machine that seems to have survived the zombie apocalypse and when you try to dispense your favorite soda all that springs forth is carbonated water. Quite honestly, qt this point the carbonation is a win. Go take your seat and eat what you can.
So remember….this Taco Bell is not for everyone it is only for those that truly love Taco Bell. Anyone else may leave vowing never to enter any Taco Bell ever again. They will try to break your spirit but stay strong and support those sweaty patrons standing around you. After all you’re all just trying to get an chalupa and live to fight...
Read moreStop here late nights usually for a small meal. Had the breakfast a few days ago. I was so reluctant to go but it's so close to my house so I gave it a try. It's actually really good. Was really shocked by the quality of the food compared to other fast food places. Two issues I have with this place though. First, there is this girl, Lisa, who works at night. There can be a line out the door and this girl talks to every customer forever. I think it's great she's engaging customers. But good God, the 10 people in line behind me do not care about the origin of my name, where I'm from, how I like my bank, if I know her friend Amanda who works there, etc, etc. And the other issue is with one of the supervisors. I didn't catch her name but she's African-American and has all silver teeth. I have a small Italian Greyhound. Chicago is a pedestrian city. Some people don't even worry about a carrier and just think it's ok to take their dogs in wherever they like. Not me. I understand why laws are in place. I wanted to grab a quick meal to take home. I picked up my dog and put in in his carrier and walked in the door. She ran out from behind the line screaming at me to get out because I was violating the health code. She made a scene with lots of people there and it was very embarrassing. I was grabbing food to go. I would have even waited outside the door for my food to be ready. Instead, if she's working, dog or not, I will not step foot in...
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