Tropical Smoothie Cafe — Restaurant in Rogers Park Township

Love tropical smoothie but this one is off. Went in there on Friday around 2pm on 8/24 and I asked if they made açaí bowls and they said no. However the really sweet girl behind the counter said they could make a smoothie in a bowl. Then things took a turn.

The only man working there that day took it upon himself to cute up fruit and throw it in a bowl and the girl said to him “your supposed to blend it”. He said no and threw cut up fruit in a bowl that my child was not looking for and ultimately ended up not eating. My 4yo asked if they could make a smoothie bowl they said yes and then a very rude man decided to just do his own thing and not give my daughter what they said they could make and payed for.

Then spent more money to get a salad without any offer of making what was agreed upon purchase.She didn’t want cut up fruit that she just had at home for breakfast.

To top it all off they were blasting hardcore rap music (Gucci Mani) in the middle of the restaurant. Listening to rap when I’m out or away from my young kids is one thing but in the middle of a restaurant is not really ok, don’t want to hear a song about drugs, violence and women while trying to eat...

Due to health issues, getting enough daily calories is an issue. I am tolerant of the 20%+ of excess smoothie they throw away each time, but today it was about a 50/50 split. My chia banana boost (with PB and pea protein) should be 920 calories. This time it was mostly just ice, while half of my calories were flushed down the sink. To add, the actual smoothie was about 3 ounces short with a pyramid of ice on top under the lid. I was the only customer in the store at the time, so it was not "accidental."

TROPICAL SMOOTHIE CAFE: It is fraud to sell things with half their reported calorie values, the smoothie maker was well aware that there was too much ice, and could barely get what she made into the cup. At $11.00 for the smoothie, I am paying for a nutritional meal, I expect the proper nutritional values. This happened on...

6448 n Sheridan really undeserved today. I ordered one smoothie through the app and then when I got there ordered another smoothie and flat bread. They were out of blueberries and just made the blueberry bliss without blueberries didn't offer to substitute or anything. Took a bite of my Flatbread and it was cold. After watching the ladies take their time and then rushing to make the sandwiches I would've expected an at least warm Flatbread. It was a complete waste of 14$ and my free smoothie coupon. Unimpressed and probably won't be going back to that spefic location as neither of the girls working had any type of hair cover, nor slip resistant shoes, nor proper handling of food (not changing gloves and one not...