Taco Bell / KFC — Restaurant in Rosenberg

My family and I went to this place and had one of the most horrible experiences I have ever had. The restaurant added beef in my 7-layer burrito (which by design isn't supposed to be in it) in spite of telling the cashier at least 3-times to make sure everything besides 7-layer burrito has no meat in it. As soon as I realized there was beef in my burrito, I spat in the trash and asked them to make another one without meat.

The person who originally made the burrito (named Francisco - though i doubt if told me his correct name knowing that i may file a complaint) said that he confused my burrito and added meat in it (which I will never understand because there is no meat by recipe in that burrito and there were clear instruction to not add meat in any of my other orders). He didn't have courtesy to apologize for this mistake and instead started asking me to spit in the bathroom instead of the trash.

I got little annoyed and asked him to make another burrito without meat and he showed no sign of respect and apology in his behavior. Instead he said that he may have to ask me to leave because I was annoyed at that point. I asked him to just get me another burrito, so I can eat and get out of there. With an annoying look, he went in to make a burrito.

Few minutes later, another employee brought over my burrito. I want to make sure that another burrito i got didn't have any meat. And quite frankly, I had a suspicion that since he was annoyed with my demand, he may have spat in my food. I opened the burrito and while there was no meat in my food, I am almost certain that I could see spit in the food. It grossed me out and almost wanted to argue and complaint, but I didn't see any reason to compliant about that but I just walked out of the store.

I HIGHLY request other customers to avoid going to this store. The management is not at all customer friendly and employees are gross and not trained to...

Where do I begin, went threw drive thru due to after hours, 10pm sat in a short line of 3 cars, but apparently there doing one car at a time so by the time I got to the speaker it was already 10:28 so poor service on that due to numerous vehicles showed up behind me, order the "New cantina" tacos #11to try them out, a guy took my pay then sat at the window waiting for 5 mins before a rude young lady came and said to pull up to the front door for my order which is OK until I pulled forward and around the corner two other vehicles were also waiting that weren't in line when I pulled up, but assumed they were also waiting for there food, waited almost 30 mins till the guy walks out and starts handing out orders, finally mine came I checked my order everything was accounted for I left drove 15 mins home and to my surprise one taco had one piece of chicken in it, which was very disappointing...understandable that take out food is a luxury, but come on taco bell that taco is very disappointing, if I could post the picture of the taco I...

Both Taco Bell locations in Rosenberg seem to have a problem putting in the bag the items you actually ordered. The location in Brazos Town Center is worse than the other location off of 36. The lines are extremely long in the drive through and the wait can take up to 20 minutes or more. SInce they sell KFC here, it overloads their brains beyond capacity and they make excessive mistakes. During my visit today, there were 2 other people who walked inside from the drive through to get their orders corrected - this was in addition to the mistake they made with mine.

Forward 2 months later… I thought I would try them again, the last time for sure. Filthy, smelly stinking restrooms with no paper towels and the dining area went along with the restrooms as nearly every table was dirty. Restaurants, even fast food ones, tend to have some kind of cleanliness standard to them, so not sure what is happening. Speaking of clean, the workers should ensure that when there are little kids in line, they shouldn't be using profanity in the...