Costco Food Court — Restaurant in Roseville

Best prices in town and I work in the shopping center. Worst line of all the Costco stores I have been in. 25+ minute waits. Staff up please.

Update 10/1

Another bad experience. Wife ordered a whole pizza at 545. I shop the store and buy the basic necessities. I arrive in line at 615 and am checked out with my pizza paid for in the check out line in all but a few minutes. Great service and awesome value. My bagger even decides to run over to the food court to notify the staff that my whole pizza has been paid for. It takes him about 5 minutes to grab the attention of one of his co-workers. He finally let's one of the know and tells me they are on it. A pizza goes out to one customer, then another, then another. It's now 630 and I've been standing waiting for my pizza for 15+ minutes now. An associate asks me if I have been helped. I tell her one of your associates informed you I paid for my prepaid pizza it's under Drew. She tells me it's in the oven and should be out shortly. I find it hard to believe that it's a 45+ minute turn around for a pizza. A pepperoni comes out of the oven. It's sliced and handed to another customer, the pizza guy asks me if I'm being helped, I tell him I have an order for Drew. It's been done the entire 25 minutes I have been waiting. I also ordered a frozen yogurt in line. He pulls my pizza out and puts it next to the register with my receipt. I proceed to stand there for another 10 plus minutes for my yogurt without a single acknowledgement from an associate the entire time. I finally get out the door at 650. With a cold pizza and potentially...

This food court is the most unorganized out of any Costco location. I called in two pizzas and was told they would be ready in 30 mins. Got there about 25 mins after I ordered and when I walked up to the counter to check in the lady said it’ll be about 19 more minutes and I said oh I called them in and was told 30 mins about 25 mins ago and she said “it’s Friday do you really expect a short wait time?” And then walked away. I don’t expect a short wait time, just what I was quoted. After waiting about 10 mins another lady called me to the counter and told me that what they wrote down when I called and what I paid for did not match. They said I called in one pizza but paid for two and I definitely called in for two pizzas. So I had to wait another 15 mins for them to make the second pizza. They called my name and literally slide my pizzas to me without a thank you or sorry for the wait or anything. I think we will stick to other Costco locations...

The individual's working at the food service area are rude and completely unprofessional. It took me 5 minutes to get someone to acknowledge my existence and then to be met with attitude, rudeness, and dismissiveness. I spoke with the manager on duty who indicated the my experience was similar to five other individuals this evening. I called in to pizzas and was told that the sauce machine was having issues that would be ready at 7:30 which is the time that I arrived at the club did a little extra shopping and then came to get my pizzas. After several tourists exchanges I was finally given a time scale and pointed in the general direction of the kiosk to pay for the pizzas. It was almost 20 minutes after that but after asking it by number had been cold again, and I was told no that the individual laughed and then said oh yeah here it is. Worst...