First thing Iced tea was nasty, Then service, wasn't really there. Had to flag the manager to get a different drink When the pizza was brought out it was put on the table quickly, didn't ask if I needed anything else and that was the last time I saw her until she came with the check. The pizza was good but not great. The manager came by to apologize that they sat a large group so close to me,which didn't bother me at all. When I was done with my meal and put my napkin on the plate Thats when the manager came over to ask if I needed more to drink, I guess they wait till the glass is bone dry!!. I said no, just wanted the check. When the waitress came back ( First time since she delivered the meal) she ask me if I didn't like the tea!! HMMM, She was my waitress? and she didn't realize it til she was bringing the bill???? I told her it didn't taste good. She said she would take it off the bill. Then came back and said oh I was mistaken the changed it. So the bill came and nothing was taken off. Don't say you will til you have the final check ready!! I barely gave a tip. but The tip was still too big. I noticed the people who were regular customers got decent service, but I guess I wasn't spending enough on the booze!! Well, Its been 2/3 years since I was there because guess why?? it looks like it will be longer til next time if ever!! I definitely wouldn't recommend the place unless you are spending a big chunk of cash but it...
Read moreProbably best to only dine in as they struggle a bit with the take out. A side (basket) of fries and sampler platter were both sent in plastic containers that weren't vented, so of course the fries are mush, and the sampler platter wasn't crisp (they said that's normal, so strange to let a crispy fried dish get soaked from its own condensation. Simple corner cut would make a big difference).
The salad for my wife is mostly iceberg lettuce (for a similar price we'll go to Jack's Urban Eats not far away).
The staff who helped me were quite nice, and the girl checked my bags to confirm the extra ranch and marinara I requested were in there.
Upon arriving home and discovering my mush, I called in to request a refund on the fries (sampler platter while not crisp is fine), and the nice new girl said she'd get help. The presumed manager who got one the phone was business like, and upon letting me know she'd need the card info, I stated that I couldn't get it (kids in the chairs) and that she could just refund it and give it as a tip to the staff, as I won't be back. Tone immediately changed to a rude ok bye, very dismissive.
Original Al's is keeping the exact menu of Original Pete's (really sounds original). Hopefully Al can sort it out. For a similar cost I'll stick with The Chef's Table, Four Sisters, Mel's, even the commercial Yard...
Read moreHadn't been there since ownership change. Ordered a large combination pizza and an order of toasted garlic cheese bread. Sat at the counter while I waited for my order. Couldn't believe how the pizza was made and my garlic bread was way over cooked. The pizza and vegetables were put in the oven separately and turned out very disappointing. The service was terrible. I sat at the bar and had a glass of wine while waiting for my order. Had to ask for a menu, had to ask to place my order while 3 young highschool girls were at the register visiting and couldn't be bothered to wait on me. Finally a server came over and offered me something to drink which I ordered a glass of wine. I will NEVER go back there and once upon a time it was one of my favorite places to visit. It was Sunday evening and there were literally no customers in the restaurant. That should have told me something right there. The place always was filled every day before the ownership change. So sad. All new personnel who have horrible customer...
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